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Fresher Customer Service Specialist

Fresher Customer Service Specialist

HGS - Hinduja Global SolutionsMangalore, IN
27 days ago
Job description

Responsibilities :

Understand the basic professional standards and established procedures, policies before taking action and making decisions

Processing claims and handling calls, as per the process guidelines.

Adhering to the service level and understanding Quality & Auditing parameters

Assume responsibility for work and coordinating efforts

Meeting assigned productivity goals

Adhere to attendance and punctuality norms

Acquiring knowledge & skills of related areas of the process

Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Graduates

Fresher / 0 – 12 Month

Rotational shifts(Both side free cabs)

Electronic city work location