Head - Quality Assurance & Systems

Position Overview : The Head – Quality Assurance & Systems will be responsible for developing and enforcing quality systems, policies, and procedures across the entire garment manufacturing process — from raw materials to finished goods. The role demands strong technical expertise in QMS, process standardization, supplier coordination, and people development to achieve zero defects and zero waste .

Key Responsibilities :

System Development & Standardization

Develop and implement Quality Management Systems (QMS) across all divisions – Raw Material, Trims, Accessories, Sewing, Finishing, and Packing.

Set procedures and SOPs for each process, ensuring clarity and consistency.

Drive product standardization and quality design in line with customer expectations.

Define and periodically review quality policies, product policies, and process standards.

Prepare and update terms and conditions for suppliers regarding quality and compliance.

Lead documentation, version control, and audit readiness for QMS and certifications (ISO, ZED, TQM, etc.).

Quality Assurance & Process Control

Monitor inward material inspection , in-line audits, and final product quality checks.

Design and implement in-house production quality standards and sampling procedures.

Conduct root cause analysis (RCA) and initiate corrective and preventive actions (CAPA).

Integrate quality checkpoints into ERP or digital systems for traceability and efficiency.

Continuous Improvement

Promote Lean, 5S, and Kaizen initiatives to minimize waste and improve efficiency.

Develop process improvement plans to ensure defect prevention and consistent product quality.

Conduct quality awareness programs and motivate teams to adopt continuous improvement culture.

People Development & Training

Create and deliver training modules for production, IE, and QA teams on quality standards and new methods.

Build quality ownership and awareness among operators and line supervisors.

Mentor QA staff on data-driven decision-making and problem-solving skills.

Qualifications & Experience :

B.Tech / Diploma in Textile or Garment Technology / Industrial Engineering .

10–15 years of experience in apparel quality assurance, preferably in garments manufacturing units.

Strong exposure to QMS, Lean, TQM, 5S, Kaizen, and ERP-based quality management.

Proven experience in SOP creation, system implementation, and team development.