Director Center of Excellence

About the Role :

Grade Level (for internal use) :

13

The Team :

The Estimates team delivers high-quality Consensus Estimates Actuals and Guidance information that helps our clients make confident decisions. The team analyzes research reports and company documents to gather forecasted and actual figures then produces meaningful consensus data. This process combines automated and manual methods with automation supporting manual data collection. All data collection is backed by a strong quality assurance system including automated checks during data entry and regular automated queries on updated information.

The Center of Excellence Lead focuses on enhancing operations processes and tools by identifying efficiencies through data-driven LEAN-based multiple LLM engagements and automation-led strategies. Their goal is to improve turnaround times maintain high quality standards and expand coverage within the cluster.

The Impact :

The alignment of similar data assets (domains) within clusters in Content Operations has created an immediate need to centralize key capabilities to support scalability and flexibility while also improving resource use. This position will be part of the E&MD cluster and will work closely with cluster and operations leads to coordinate and implement scalable solutions best practices and frameworks that add value to the business. Achieving business goals and building strategic connections with stakeholders will be important for success in this role. Candidates with knowledge of automation solutions reporting frameworks workflow design and experience deploying complex time-sensitive solutions at medium or large scale may be well suited for this position.

Whats in it for you :

The Lead will work across various data domains initiatives and assets within the Data Operations team. This position is responsible for developing implementing and promoting S&P Global Corporate EDO initiatives related to data assets workflows and technology capabilities that help our customers make informed decisions in different segments while enhancing our operational processes.

As we advance our data deliverables for clients this role will have the chance to drive client-focused initiatives by improving datasets and transforming operational methods. The Lead will refine value streams integrate synchronized datasets and utilize synergies to improve internal operations and increase value for our clients.

Responsibilities :

Improve & standardize the business processes & workflows through scalable & agile operational excellence approach process improvement solutions across data operations cluster.

Spotlight the efficiency improvement opportunities through process- data-mining techniques & implement robust solutions through connecting strategic data / content objectives to cluster-specific initiatives.

Lead & partner the evolving mechanisms transformation program to enrich the data offering operational standards while collaborating with external vendors data transformation technology and data management teams.

Ensures harmonization of best practices of coverage standardization & comprehensiveness quality measurement vendor contracts reporting & analytics within a cluster.

Partner with vertical Ops head to standardize the resource management productivity measurement quality control & governance approaches.

Proactively collaborate with AI Ops & other Leads to implement & accomplish Ops-Tech Collaboration goals & drive the culture of connectedness across datasets.

Act as go-to person for leading coordinating project management & governance; working closely with the Ops Leads to define the roadmap / contours of the exact responsibilities / accountabilities to drive max business value.

What were looking for :

Over 12 years of relevant experience with a total experience up to 15 years.

Comprehensive functional knowledge and a strong understanding of how current processes datasets workflows tools applications automation solutions reporting platforms and third-party vendors are interconnected for Estimates at CIQ and VA .

Proven ability to lead independently in situations without direction and to find creative solutions to unexpected challenges.

Adaptable to working across all time zones and skilled at coordinating with global offices.

Excellent collaborator with cross-functional global stakeholders capable of influencing decisions by analyzing data trends and employee behaviors .

Ability to challenge the status quo and drive change including running POCs for new approaches or solutions related to scalable automation reporting and quality initiatives and implementing them at the cluster level.

Experience managing operations for multiple datasets for over two years with an understanding of overall domain linkages and deliverables.

Experience with core projects deployed for domains supported by Lean and automation expertise is preferred.

Whats In It For You

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Officials or Managers (EEO-2 Job Categories-United States of America) DTMGOP103.2 - Middle Management Tier II (EEO Job Group) SWP Priority Ratings - (Strategic Workforce Planning)

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1