Senior Manager - Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic and experienced Senior Operations Manager to join our Operations team.

In this role, you will be responsible for managing the full spectrum of operational activities, from process design and implementation to team leadership and performance monitoring . You will act as a key driver of operational excellence, ensuring our processes are scalable, efficient, and aligned with our global business objectives.

What You’ll Do (Responsibilities)

In this role, you will :

Drive Operational Strategy and Process Excellence : Develop and implement operational strategies that align with business goals, utilizing methodologies such as Lean or Six Sigma to identify efficiencies and drive continuous improvement.

Lead and Empower High-Performing Teams : Mentor and motivate a diverse team of operational professionals, fostering a culture of accountability and collaboration while managing recruitment and performance reviews.

Ensure Compliance and Performance Integrity : Establish and monitor Key Performance Indicators (KPIs) to track quality and cost-effectiveness, ensuring all activities comply with internal policies and local Indian labor regulations.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have :

18+ years of progressive experience in operations management, with a proven track record of optimizing complex processes and managing large-scale budgets.

Strong knowledge of operational frameworks (Lean, Six Sigma, or Agile) and proficiency in Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems.

Proven ability in strategic leadership, cross-functional stakeholder management, and utilizing data analytics to make informed business decisions.

A Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred), and a deep understanding of the business landscape in India.

Call to Action

Are you a strategic leader ready to drive operational excellence at a global scale? Join Iron Mountain and help us shape the future of information management. Apply today!

Category : Operations Group