Job Summary :
To design, develop, deploy, and oversee enterprise automation solutions that integrate technologies like RPA, AI, ML, and low-code platforms while aligning with business objectives.
Responsibilities :
- Design and develop scalable automation solutions by leveraging RPA, AI, ML, low code / low-cost tools, and enterprise platforms
- Integrate automation solutions with existing IT ecosystems and ensure seamless platform capability
- Lead POC initiatives and validate new automation technologies
- Translate business requirements into detailed technical designs and guide development teams
- Oversee project delivery from solution design to deployment, ensuring documentation and quality standards
- Establish and follow Intelligent Automation standards, best practices, and compliance policies enterprise-wide
- Act as subject matter expert on automation trends, tools, frameworks, and industry practices
- Collaborate with IT, operations, and business stakeholders, conveying complex technical concepts to both technical and non-technical audiences
- Troubleshoot and optimize existing automation solutions, performing gap analysis and recommending improvements
- Work closely with Automation Delivery Head to standardize processes, enforce compliance, and advocate for automation’s business value across the organization
- Ensure timely resolution of production and user issues.
- Ensure timely delivery of assigned projects and requests.
- Review IT processes, identify areas of improvement and implement solutions.
- To provide and maintain positive work environment ensuring team’s growth along with company’s growth keeping our core values (Teamwork, Integrity, and Total Customer Satisfaction) intact.
- To identify opportunities for team training and skills advancement.
- To provide regular status reports to Sr. Manager / Regional Director highlighting any risks or concerns affecting the delivery.
- To ensure that the team’s work and its impact is presented and communicated through various platforms like IT Newsletter, Manager’s meet, etc.
Experience :
Minimum 5-7 years’ experience in automation solution architecture, system or business analysis, and solution deliveryHands-on experience with leading RPA platforms (Power Automate, UiPath, Blue Prism, Automation Anywhere) and low-code / no-code toolsProficiency in programming and scripting languages such as Python, Java, C#, and JavaScriptStrong understanding of AI / ML frameworks (TensorFlow, PyTorch), and process automation methodologiesProficiency with relational (SQL) and NOSQL databases.In-depth knowledge of cloud platforms (particularly Azure) for automation deployment, containerization (Docker), and orchestration (Kubernetes)System integration expertise, including APIs, microservices, and SaaS platformsStrong consulting, project management, communication skills for stakeholder engagement and team leadershipExperience in architecting and delivering content and process automation solutions within complex multi-tier enterprise environmentsA bachelor’s or master’s degree in computer science, IT, or a related field; advanced certifications in RPA, AI, or cloud platform is preferredKnowledge of IT infrastructure, networking, and security practices relevant to large-scale automation deploymentsFamiliarity with source control, CI / CD pipelines, and DevOps practicesExperience implementing and maintaining enterprise-grade automation architectures aligned with business and compliance requirementsNice to Have :
Advanced knowledge of process optimization, including Lean, Six Sigma, or other process improvement frameworksKnowledge of the Power Platform leveraging Dynamics 365 and MS cloud technologies.Certifications like MS certified Power Platform Solution Architect or Azure Solutions Architect ExpertProcess Mining and Analytics Tools like Power BI, Celonis, Power process miningChatBot Development (Azure Bot Services, Microsoft Copilot)