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Sales Team Lead (Inbound & Cart Recovery) - Mumbai (On-Site)

Sales Team Lead (Inbound & Cart Recovery) - Mumbai (On-Site)

Hugg | A functional Indian food companyRepublic Of India, IN
4 days ago
Job description

Traditional healthcare selling is “buy it warna … → le lo → yeh raha offer” with daily follow-ups.

Our approach is “seekho → samjho → khareedo.”

If you have a background in sales, and this appeals to you - read on.

Every month, thousands of people visit our website, add our products to their carts, or message us about real gut-health concerns.

They don’t need hard selling — they need someone who understands.

That’s why we’re hiring a Sales Team Lead who can convert curiosity into trust — and trust into purchases — through calm, consultative conversations.

This is a player-coach role for someone who loves being hands-on : leading by example, guiding others patiently, and showing how genuine listening can turn a conversation into a conversion.

What You’ll Do

Coach (≈ 80 %)

  • Track conversion metrics, connection rates, and revenue trends.
  • Train new team members in empathy-led, education-first selling — “the Hugg Way.”
  • Listen to call recordings and share quick 1-on-1 feedback.
  • Lead morning stand-ups and end-of-day reviews to keep the rhythm strong.

Player (≈ 20 %)

  • Handle escalations or sensitive health conversations.
  • Close a portion of high-intent or complex leads yourself.
  • Model how calm, honest communication consistently wins trust.

    • You’ll Fit Right In If You

  • Live in Mumbai and can work on-site (Mon–Sat | 10 AM–6 PM).
  • Have 2–5 years of consultative-sales experience (Senior Counsellor, Academic Advisor, Senior Executive, etc.).
  • Consistently exceed targets through understanding, not pressure.
  • Are a disciplined operator who values structure, feedback, and consistency.
  • Are fluent in English and Hindi.
  • May come from Health-Tech, Wellness, Ed-Tech or Premium D2C

    • Do not apply if you :

  • Prefer script-based selling only (common in BFSI / telecom BPOs)
  • Think more calls = more sales
  • Are not currently in Mumbai

    • What’s in It for You

  • Strong Base Pay : Above-market fixed salary.
  • Uncapped Variable : 10 % of monthly profit from first-time conversions — earn without limits.
  • Growth Path : Move up to Category Head – Sales , managing your own P&L and team.
  • Real Impact : Each conversation you guide helps someone choose a natural path over a chemical one.

    • About Hugg

  • Hugg Beverages is a bootstrapped, profitable wellness brand on a mission to reduce or replace medicines with 100 % natural, clinically-tested real food ingredients. Our factory is in Daman;

    • our head office is 10 minutes from Dadar Station.

    How to Apply

    Send your resume and a short note about a time you helped someone improve their sales performance to harsh.doshi@hatabevtech.com. Use the subject line → “Application – Sales Team Lead (Mumbai)”

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    Team Lead Sales • Republic Of India, IN