Role : BMC TrueSight Admin
Description : BMC related Support - L2
Required Technical Skill Set : TrueSight & Related Monitoring tools
Desired Competencies (Technical / Behavioral competency) :
Must Have :
- Principles of BMC TrueSight Operations Management installation, Upgrade,integration ,Administration, configuration (Especially with version 10.x & later)
- Good experience in installation of Patrol Agents on Windows, RHEL,AIX Solaris OS
- Basics in working on knowledge modules like DB,Websphere, Exchange,Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL
- Good to have working knowledge of custom KMs
- Troubleshooting skills to resolve Patrol Agent, TrueSight server component issues
- Knowledge in Event Management policy Administration,configuration
- Working knowledge of MRLs,custom classes
- Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization
Good to Have :
Infrastructure knowledge on Operating system and DatabaseGood communication skills set, Understand and clear communication to the business on impact of major incidentsExcellent problem analysis skill setTechnical Skills :
Certtification on TrueSight(ref : hirist.tech)