Senior Storage & Backup Administrator (Commvault Specialist)
Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.
True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including :
- Training and certification bonuses
- Culture Awards that recognise excellence
- Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
- Vibrant, fun social activities.
- An environment that embraces learning and development
The Role
To provide L3 level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud / infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of.
Role Responsibilities
Maintaining / contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationManage security settings on Microsoft ATPKnowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc.Ability to perform initial investigation on security breach alertsVendor Management (hardware and Software vendors – HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parOn premises backup alert management, monitoring and restorationExecution of maintenance tasks, App upgrades, patch escalations etc.Monitor, Investigate and escalate issues in timely manner as per escalation MatrixAbility to manage technical escalations from client / end user / internal teamMigration of VM’s from on premise to cloudBasic understanding of SQL, maintenance plan, backupUnderstanding of certificate management on appliance, servers, websitesKey Competencies and Qualifications required
Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.Must have secondary and tertiary technical skills.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodicalMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco serversDemonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration).Windows Server including 2016 / 2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper – V, VMware)O365, Azure AdministrationBrennan is an equal opportunity employer.