Support Engineer- Azure, Cloud & Infrastructure

Job Description

As a Support Engineer specializing in Microsoft Azure Cloud and Infrastructure, you will play a crucial role in ensuring the smooth operation and support of various IT systems. This role encompasses a wide range of responsibilities, from managing Microsoft Azure Cloud services to providing desktop support and ensuring the security and functionality of network infrastructure. The ideal candidate should possess in-depth knowledge of Microsoft technologies, networking, and security protocols, along with experience in client interaction and data center operations.

Position : Support Engineer- Azure, Cloud & Infrastructure

Industry Type : IT Services & Consulting

Employment Type : Full Time

Role Category : Technical Support

Job Location : Jammu (On-Site)

Education : UG : B. Tech / B.E. in E&C, CS, IT

Requirements

• Microsoft Azure Cloud :
• Manage and troubleshoot Microsoft Azure Cloud services.
• Manage and monitor Azure cloud environments, ensuring optimal performance and security
• Deploy and configure virtual machines, storage, and networking components in Azure.
• Implement and optimize Azure resources for scalability and efficiency.
• Work with Azure Active Directory and Office 365 Admin Portal for user and group management.
• Infrastructure Management :
• Administer Windows servers, Domain Controllers, and Active Directory.
• Handle Microsoft Exchange 2016 for email services and support.
• Configure and manage inTune for device management.
• Oversee / configure Ubiquiti WiFi access points and VLAN configurations.
• Networking and Security :
• Maintain and troubleshoot TCP / IP, DNS, and general network-related issues.
• Basic understanding of Cisco routers / switches and VoIP.
• Basic understanding of Firewalls / Gateways.
• Implement and manage Cisco VPN solutions.
• Manage shared drive via NTFS permissions
• Monitoring and Reporting :
• Utilize PRTG for network monitoring and proactive issue resolution.
• Monitor and manage shared drives, ensuring optimal performance.
• Desktop Support :
• Provide desktop support for end-users, resolving hardware and software issues.
• Configure and troubleshoot desktops, laptops, mobile devices.

Client Interaction :

Data Centre Operations :

Qualifications :

Soft Skills :

Certifications :

This Support Engineer role offers a dynamic work environment, where your expertise will contribute to the success of our IT infrastructure and enhance the overall user experience.

Reference ID : IT Support Engineer - Microsoft Azure Cloud and Infrastructure

Job Type : Full-time

Benefits

Requirements