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Associate Client Operations Technology

Associate Client Operations Technology

SEED Global EducationMumbai, Maharashtra, India
1 day ago
Job description

ASSOCIATE - CLIENT OPERATIONS TECHNOLOGY

WORK EXPERIENCE : 1-2 YEARS

LOCATION : MUMBAI, LOWER PAREL

WORK MODE : WORK FROM OFFICE

About SEED Global Education :

SEED Global Education is a UK-headquartered higher education strategy & consulting firm that aims to help universities grow their international footprint and build a local presence in key strategic markets . Our mission is to be the market leader in providing innovative and strategic solutions for market entry, expansion and diversification.

At SEED, we pride ourselves on our comprehensive understanding of the higher education market in India, Middle- East & Africa. Having worked with numerous reputed universities and higher education service providers, the founding team has rich experience in developing strategies to help universities attract greater international representation.

SEED's mission is to be the market leader in providing innovative strategic solutions catered for market entry , expansion , and diversification . We have offices in Mumbai, London and Accra.

SEED Global Education works with several leading universities across the globe such as Imperial College Business School, Columbia University, Duke University, University of California, Berkeley, University of Toronto - Rotman, New York University, INSEAD, etc.

Position Overview :

This is a dynamic, hybrid Operations and Technology role at SEED Global Education, blending hands-on platform management and technical expertise with essential operational logistics and communication . The successful candidate will be the key operational driver, ensuring the flawless execution of all virtual and in-person events and optimizing the efficiency of core business platforms.

Responsibilities :

  • Platform & Technical Ownership :
  • Serve as the expert and owner for event and CRM platforms (FormsCraft, Accelevents, HubSpot), handling everything from initial setup and testing to live execution .
  • Manage, maintain, and potentially integrate data across various systems, leveraging a solid understanding of Relational and Non-Relational Databases .
  • Utilize knowledge of Node.js for potential custom scripting, API integrations, or advanced troubleshooting, enhancing platform functionality.

2.Operational Excellence & Troubleshooting :

  • Manage all technical and logistical aspects of events, ensuring a smooth, seamless experience for all participants.
  • Act as the primary trouble shooter for technical issues, applying a problem-solver mindset to optimize workflows and identify operational bottlenecks for tech-driven solutions.

    • 3.Communication & Data Insights :

  • Draft and coordinate clear, confident communications for candidates, partners, and internal teams.
  • Maintain the integrity of CRM data and generate actionable reports on registrations, attendance, and engagement metrics to drive insights for the organization.

    • The responsibilities are inclusive but not limited to parameters as stated. Additional responsibilities can be assigned or current duties can be altered to match the business requirements.

    Requirements :

  • Bachelor’s in Engineering, Computer Science, IT, or related field.
  • Experience or familiarity with back-end technologies such as Node.js.
  • Working knowledge of database systems, including both Relational and Non-Relational Databases (e.g., SQL, MongoDB, etc.).
  • Strong written and verbal communication skills—you can explain complex tech in simple words.
  • Comfortable working with CRMs and event platforms (FormsCraft, Accelevents, HubSpot).
  • Proactive, detail-oriented, and excellent at multitasking.
  • Problem-solver mindset with a knack for troubleshooting and optimizing processes.

    • Benefits :

  • Competitive salary commensurate with experience.
  • Professional development opportunities.
  • Dynamic and inclusive work culture with opportunities for growth and advancement.

    • Join us at SEED Global Education and be part of a team that is shaping the future of education through technology. Together, we can make a meaningful impact on the lives of learners around the world. Apply now to embark on an exciting journey with us!

    To know more about SEED, visit our website & social media handles

    Website –

    Instagram –

    YouTube–

    LinkedIn –

    For any further information, please reach out to BHAVNA MANCHANDA on

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