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Strategy & Operations-Customer Success
Skill VedaThoothukudi, IN1 day ago
Job descriptionDrive customer outcomes (adoption, retention, expansion) Build reusable playbooks + systems, not just bandaid fixes Shape the product with sharp customer insights Early team → huge ownership, zero red tape Smart hustlers only → you’ll learn faster than any MBA or big-co job AI-first → we use AI daily to work faster + smarter (agents, dynamic dashboards, automated workflows) Post-PMF → expansion already in motion with logos like HP, Versa, Innovaccer ESOPs → real upside, skin in the game Own onboarding + success for top enterprise accounts Diagnose customer problems deeply, design scalable solutions Build AI-powered dashboards, agents, and workflows to solve CS at scale Spot risks + opportunities before they surface Partner with Sales / Marketing to drive renewals + expansion Write the CS playbook from scratch — processes, content, automation Have 1-3 years in CS / consulting / ops / founder’s office / analytics roles Are a generalist : can pick up new tools fast, go deep into messy problems, and still execute cleanly Already use AI daily — ChatGPT, agents, scripts, workflows — not just as a buzzword Are comfortable with SQL, dashboards, or basic automation (Metabase, Retool, Appscript, Zapier, etc.) Love ambiguity, learn fast, and thrive in high-speed environments Think like an owner : hustle, bias for action, hands-on
Job Description :
Job Role : Strategy & Operations-Customer Success
Location : Bengaluru, Karnataka (Hybrid)
Working Days : 5 Days
Compensation : ₹9LPA – ₹12LPA per annum (Depends on experience)
(Compensation includes PF & PGDM monthly fees of ₹6,666)
Eligibility Criteria
- This role is only for graduates (Postgraduates should not apply).
- You must have exceptional spoken and written English communication skills.
- Pursuing a PGDM along with this job is mandatory and non-negotiable.
Ride the GenAI Wave — as a Builder, Not a Bystander
Most CS roles = glorified support. Some = pure chaos.
Here, CS = strategic and AI-native.
We’re building the intelligence layer for enterprise sales teams — and we want young, hungry
generalists who hustle, think fast, and can solve gnarly customer problems at scale.
This is not a ticketing role. You’ll work directly with founders, product, and engineering to :
Why Join us?
What You’ll Do
You’ll Thrive Here If You
If you feel, you are the one? Feel free to share your resume at hiring@skillveda.ai
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Strategy • Thoothukudi, IN
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