ServiceNow Developer - ITSM / CMDB Modules

Job Title : ServiceNow Developer (Consultant)

Location : Remote

Shift Timing : 1 : 30 PM 9 : 30 PM IST (UK Business Hours)

Availability : Immediate

Experience Required : 5+ the Role :

We are seeking an experienced and proactive ServiceNow Developer for a consulting engagement focused on delivering robust ServiceNow implementations and enhancements. You will work closely with cross-functional teams to analyze business needs and deliver scalable solutions on the ServiceNow platform. This is a remote role, aligned to UK shift timings (1 : 30 PM 9 : 30 PM IST), and requires immediate Responsibilities :

• Collaborate with stakeholders to gather and analyze business requirements and translate them into functional ServiceNow workflows and automations.
• Design and build scalable, efficient, and secure ServiceNow solutions using the platforms full capabilities.
• Configure and customize core modules including ITSM, CSM, and CMDB, aligning with best practices.
• Develop and manage forms, UI policies, business rules, notifications, and catalogs for enhanced usability and performance.
• Utilize server-side scripting (e.g., Business Rules, Script Includes) and client-side scripting (e.g., Client Scripts, UI Actions, UI Pages) using GlideAjax.
• Build and manage integrations with third-party systems using REST APIs, Flow Designer, and Integration Hub.
• Troubleshoot and resolve platform issues proactively, ensuring system reliability and performance.
• Develop and maintain custom reports, dashboards, and performance analytics to support business insights.
• Conduct code reviews and incorporate automated testing wherever applicable.
• Maintain comprehensive documentation of workflows, configurations, and integration designs.
• Stay updated with the latest ServiceNow releases and share knowledge to enhance platform usage and team proficiency.

(ref : hirist.tech)