Talent.com
No longer accepting applications
Immediate Start : Information Technology Specialist

Immediate Start : Information Technology Specialist

VIBGYOR Group of SchoolsBengaluru, Karnataka, India
1 day ago
Job description

Job description

Urgent Requirement of IT Executive / Sr. Executive @ Vibgyor School Marathahalli

Share your resume at anindita.ganguly@vgos.org or Call on 080-6813770

Responsibilities

IT ASSETS RELATED :

  • Ensure all IT Assets like Switches, Servers, Desktops, Laptops, Projectors, Accessories, Monitor Local Area Network, Printers etc. are monitored and maintained.
  • Should tag all IT Assets appropriately and update the same in IT Asset Management module on Vector.
  • Reports of IT assets must be maintained as a hard copy as approve format. Maintaining CCTV Factsheet report, vendor service report, support forms etc.
  • Should Configure & Troubleshoot PC issues, Emails clients, Microsoft O365 Outlook or (OWA) Outlook Web Access, & other technical issues like system hang, virus attacks / infections, network connectivity failure etc. and report the same to respective Vertex or Vendor Support teams.
  • Must keep a check on the UHF device by Ping the IP addresses of the devices and ensure 100% uptime.
  • Must check all parent SR related raised for IT (Infra / Application) in the Integrated Service Request System.
  • Installation and Support of Windows 10 and Windows Server 2012 & above.
  • Should monitor DNS, DHCP and Active Directory on Windows Server 2012 & above.

ERP RELATED :

  • Must comply with the Enrollment & de-enrollment process as per the ERP list, ERP Application Support including multiple support tasks.
  • Should verify the working status of Tally Application by logging into the same.
  • Should verify and check the ERP Application URL to ensure working condition, check the assigned IT tickets and ensure resolution and closure as per defined TAT.

    • VENDORS REALTED :

  • Must coordinate with the vendors for reporting and resolution of various issues with Servers, desktops, EPABX, PPL, etc. arising during BAU.
  • The external vendor service reports, PM reports must be maintained as hard copies and must be filed in a filer for record keeping. Vendor support related issues must be reported by logging a ticket with the respective vendor.
  • Should check VMS portal and VMS device & verify the printing of the visitor slip.
  • Must login into Neo Track Web Portal to check Bus GPS and Tracking.

    • AUDIT RELATED :

  • Network, servers, telephones & communication equipments health reports must be logged and maintained in Log Register with their working status. This is mandated requirement for audit and compliance.

    • Records must be produced on demand during Audits.

  • Installation, Monitoring, Support & Maintenance of Surveillance equipment like CCTV DVRs, Cameras etc. and ensure 100 % uptime of the surveillance infrastructure. Follow and update the Daily Checklist.
  • Should conduct Self-Audit on monthly basis as per the Audit Checklist.
    • Create a job alert for this search

    Immediate Specialist • Bengaluru, Karnataka, India