Senior Executive - Customer Service (International Freight Forwarding)-New Delhi Office

OOCL Logistics  is a world-class provider of innovative Logistics and Supply-chain services & Solutions. Headquartered in Hong Kong, OOCL Logistics has an extensive network of more than 150+ offices in over 50 countries.

With 7 strategically located offices in India, we are rapidly growing here in International Freight Forwarding, Supply Chain Management and Domestic Logistics Services.

You will provide first class service to overseas and Indian customers for freight and international supply chain management services, offer them solutions and build long-lasting relationships with them.

Responsibilities of the position include :

• Managing shipment bookings as per individual customers' SOPs and managing related documentation
• Managing vendors and carriers, resolving queries and managing exceptions and escalation
• Communicating independently with shippers, overseas offices, overseas customer and shipping lines
• Freight negotiation with shipping lines and other vendors to get the best costs

The ideal candidate :

In addition to competitive pay and benefits, we offer and value :