Remote Creative Quality Specialist - Active Pooling

About Design Pickle

Design Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business.

Our Core Values

Be the SPARK

Let your fire and passion inspire someone else's day.

DRIVE Performance

Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.

Give it to me STRAIGHT

Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.

HELP when nobody's watching

Find opportunities to support each other and our clients beyond the day-to-day.

Lean into HARD

We thoughtfully select our challenges and tenaciously commit to conquering them.

Make your own PICKLES

We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.

The Role

About This Role

We're seeking a Quality Specialist to monitor, review, and improve the creative quality of customer requests, using your expertise to make an immediate impact and support our mission to be the most helpful creative platform in the world.

This is part of our active talent pool . We review applications continuously, and strong candidates are kept under consideration and may be fast-tracked once a matching opportunity becomes available.

Work Hours : 11 : 00 AM to 8 : 00 PM EST

Reports to : Quality Coordinator

Location : Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India .

What You'll Do

The Quality Specialist rigorously assesses creative output to ensure adherence to clients' quality control standards and surpasses client expectations regarding creative quality.

• Delivers clear, effective feedback to creatives on customer requests. Reviews each request to ensure it meets Design Pickle's quality standards, handling multiple revisions quickly and accurately.
• Maintain High Productivity and Efficiency. Our Quality Specialists are expected to review an average of 50 requests within an 8-hour shift.
• Examine customers' concerns from a quality perspective and offer valuable recommendations and observations to enhance our quality outputs.
• Perform technical reviews and provide well-founded feedback to creatives on creative requests within our scope of service, focusing on customer instructions, brand adherence, copy accuracy, and general industry standards. You will be reviewing the creative output, not managing a team of creatives.
• Adheres to established quality control procedures while utilizing Design Pickle Platform functionalities correctly.
• Collaborates closely with Quality Specialist teammates and Quality Coordinator to streamline the handling of the quality review queue efficiently.
• Remains well-informed about the latest updates and pertinent information concerning the creative review process, ensuring the enforcement of up-to-date procedures.
• Generates weekly reports pinpointing areas for improvement in overall aesthetics and creative quality of clients' requests.
• Actively offers feedback to the Quality Coordinator regarding Quality Team procedures, contributing to the ongoing enhancement of quality control processes.
• Proactively notifies the Quality Coordinator about any abnormal system behavior or potential bugs identified in the Design Pickle Platform.
• Such other services as the Client may require.

Ideal Profile

Who We Are Looking For

Bonus Pickle Points

Important Notice

What's on Offer

Skills Required

After Effects, Canva, Figma, Illustrator, Indesign, adobe creative cloud , Premiere Pro, Microsoft Powerpoint, Photoshop, Google Slides