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Senior Software Engineer

Senior Software Engineer

Digileaurangabad, maharashtra, in
10 hours ago
Job description

Key Responsibilities

ServiceNow Developer :

1. Design & Development

  • Develop and configure ServiceNow modules, especially ITSM , CMDB , and Discovery .
  • Build custom applications, UI Policies, UI Actions, Business Rules, Script Includes, Client Scripts, and Workflows.
  • Develop and maintain Service Catalog items, Request workflows, and SLAs.

2. Integrations

  • Design and implement integrations using REST APIs, SOAP APIs, MID Server , and integration tools.
  • Work with external systems to ensure smooth data exchange and process automation.
  • Troubleshoot integration issues and ensure secure, stable connections.

    • 3. CMDB & Discovery

  • Configure and enhance CMDB to support business and operational requirements.
  • Implement and fine-tune Discovery probes, sensors, patterns, and identification rules.
  • Ensure CMDB data integrity, normalization, reconciliation, and relationship mapping.

    • 4. Platform Administration

  • Manage ServiceNow instance configurations, upgrades, patches, and performance.
  • Ensure adherence to ServiceNow architectural standards and best practices.
  • Work with the platform owner / architect to improve platform governance.

    • 5. Requirements & Collaboration

  • Translate functional requirements into technical specifications and solutions.
  • Collaborate with process owners, architects, and cross-functional teams.
  • Participate in design reviews, code reviews, and platform planning discussions.

    • 6. Troubleshooting & Support

  • Diagnose and resolve complex technical issues.
  • Provide L3 support for ServiceNow modules and integrations.
  • Optimize scripts, workflows, and platform performance.

    • Required Skills & Experience

  • 6–10 years of hands-on development experience in ServiceNow .
  • Strong proficiency in :
  • ITSM modules (Incident, Problem, Change, Knowledge, Request)
  • CMDB & Discovery (Probes, Sensors, Patterns, CI Classes, Reconciliation)
  • Integrations (REST / SOAP, MID Server, scripted APIs)
  • Strong scripting skills :
  • JavaScript (client & server)
  • Glide API
  • Script Includes, ACLs, Business Rules, etc.
  • Experience with Flow Designer , Integration Hub , or ATF is a plus.
  • Strong understanding of ITIL practices.
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    Senior Software Engineer • aurangabad, maharashtra, in