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Solutions Engineer, APAC

Solutions Engineer, APAC

Lindh Executive Searchdombivli, maharashtra, in
3 days ago
Job description

We're working with a Berlin-based scale-up in the AI-automation sector (operating globally). The team is growing and we're looking for a Solutions Engineer APAC based in India.

You will own enterprise implementations end‑to‑end : map workflows, build / integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll handle the implementation the most, some pre-sales experience is also great, as you'd also be involved in some POCs and Discovery Calls.

What you’ll do

  • Map & design workflows : Partner with customer IT / Product / AI teams to translate goals into automation flows and technical specs.
  • Implement & integrate : Implement the client systems (e.g., TMS / CRM / custom APIs), handle auth, data models, and error paths; create environments / configs; write test plans.
  • Test & iterate : Validate data flows, measure results, and evolve configs based on feedback and performance.
  • Own go‑live & support : Serve as primary technical point of contact post‑sale; triage issues; drive upgrades and optimizations.
  • Partner internally : Feed product gaps and edge cases to Engineering / Product; contribute patterns, docs, and playbooks.

What makes you a fit

  • Experience : Ideal seniority of ~6-10 years in B2B SaaS integrations or technical implementation / solutions engineering; enterprise accounts experience required (SMB + enterprise mix is great).
  • You are a Solutions Engineer or Solutions Architect. It would be a plus if you're a former Developer or comes from a more technical background.
  • API chops : Comfortable with REST / JSON, webhooks, OAuth / keys, pagination, rate limits, retries, and robust error handling. Can debug with tools like Postman / Insomnia; can read / write simple scripts when needed (TypeScript / Python a plus).
  • Automation mindset : Familiar with workflow tools (Zapier / Make / Temporal / queues) and designing reliable, observable pipelines.
  • Project leadership : You run multi‑stakeholder projects to timelines - scope, plan, communicate risks, and deliver.
  • Communication : Clear, structured communicator with customers and internal teams; excellent English.
  • Location / timezone : Based in India with willingness to overlap a few hours with CET / EST when needed. It's a remote team.
  • Customer obsession, ownership, and excellence. You take responsibility from first scoping through successful adoption.
  • It's a start-up : expect a fast-paced, no-bureaucracy, and a result-driven place. You'll have impact.
  • You have excellent communication skills in English.

    • Recruiting process :

  • If you are a fit : we'll be in touch ASAP and schedule an intro screening
  • Case study
  • If the case study is approved, you'll meet with your direct report for 1 1-hour deep dive
  • Meet the rest of the team
  • References
  • Offer

    • Note : we want to move fast and run the whole process quickly.

    Note : We carefully review every application and will be in touch via e-mail with candidates whose background best fits what we’re looking for. Unfortunately, we cannot offer individual feedbacks.

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    Solution Engineer • dombivli, maharashtra, in