No longer accepting applications
Support Engineer
Insight Globalanand, gujarat, in5 days ago
Job description7+ years in CIAM (customer-facing, not workforce IAM). Experience managing authentication for external users and B2C identity flows. Operational knowledge of CIAM platforms : Auth0, Okta CIC, Azure AD B2C, AWS Cognito, ForgeRock. Strong understanding of OAuth2, OIDC, SAML. Experience troubleshooting login flows, MFA, and password resets. Proficiency in log analysis and Jira ticketing. Strong English communication skills and customer service orientation. Experience working with global teams across time zones.
Overview
Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products. This role focuses on troubleshooting and maintaining customer-facing identity systems.
Key Responsibilities
- Provide technical support for external users facing authentication issues.
- Triage and resolve CIAM-related tickets and login problems.
- Analyze authentication logs to diagnose token and integration issues.
- Operate and maintain Auth0 CIAM platform configurations.
- Troubleshoot issues like 401 errors, MFA failures, password resets, and SSO problems.
- Escalate complex issues to IAM Architects and Auth0 Support.
- Support integrations between customer-facing apps and Auth0.
- Document authentication issues and resolutions in Jira.
Required Skills & Experience
Create a job alert for this search
Support Engineer • anand, gujarat, in
Related jobs
- Promoted
Technical Support Engineer
CAVITAKAhmedabad, Gujarat, India Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI.Launchpad for global and Indian brands on e-commerce platforms.Fire Alarm and Fire Dete...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Engineer
StitchFinNadiad, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 5 days ago
- Promoted
Application Support Engineer
Sycamore Informatics Inc.Nadiad, IN Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes.
Demonstrated excellent verbal and written communication skills.A...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Engineer
SimformAhmedabad, Gujarat, India We are seeking a Support Engineer to join our logistics technology team.The Support Engineer will be responsible for monitoring, investigating, and resolving customer-reported issues received throu...Show moreLast updated: 13 hours ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Nadiad, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
VOIP Support Engineer
clientNadiad, IN Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS.Good troubleshooting experience with SIP Call Flow in live environment.Must be ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
AtlassianNadiad, IN Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 3 days ago
- Promoted
- New!
Technical Support Engineer
Mindtecknadiad, gujarat, in Job Opportunity : L2 Support Engineer (Multiple Positions).Start Date : ASAP (within 3-4 weeks).We are hiring L2 Support Engineers to join our dynamic IT team.
Junior Engineers : 2–3 years of experienc...Show moreLast updated: 1 hour ago
- Promoted
- New!
Application Support Engineer (Chat / Email) - Trading Analytics Platform
Smirmatec Private LimitedVadodara, IN Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months.
Incomplete applications (missing form or recording) will not be considered.SaaS o...Show moreLast updated: 20 hours ago
- Promoted
Technical Support Engineer
Alvaria CXVadodara, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
PS Fin SolutionsAhmedabad, Gujarat, India Technical Support Engineer (On-site, Ahmedabad).The ideal candidate will be responsible for providing exceptional.This is an excellent opportunity to join a dynamic, customer-focused team where you...Show moreLast updated: 5 days ago
- Promoted
Customer Support Engineer
Bergen Systems Pvt LtdAhmedabad, Gujarat, India Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India.With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor ...Show moreLast updated: 30+ days ago
- Promoted
Personalized Support Engineer (Technical Support with Ticketing Tool Exp)
TELUS DigitalAnand, IN The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers.
Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 4 days ago
- Promoted
Technical Support Engineer (MS Stack Focus)
Innovun GlobalAnand, IN At Innovun Global, we ignite digital transformation through bespoke technology, marketing, and AI-driven solutions tailored for ambitious businesses.
By blending bold thinking, advanced tech, and st...Show moreLast updated: 1 day ago
- Promoted
- New!
Technical Support Engineer
Logilite TechnologiesAhmedabad, Gujarat, India Logilite Technologies is a consulting and services company based in Ahmedabad, specializing in providing enterprise technology solutions to SME clients across various industries.The company focuses...Show moreLast updated: 4 hours ago
- Promoted
Technical Support Engineer
TerraGiGahmedabad, gujarat, in Technical Support Engineer - Infrastructure & Cloud.We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enor...Show moreLast updated: 3 days ago
- Promoted
Contact Center support Engineer
Numeric TechnologiesVadodara, IN Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact).
Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show moreLast updated: 5 days ago
- Promoted
Support Engineer
AideWiser SolTekAhmedabad, IN The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 3 days ago