Talent.com
This job offer is not available in your country.
Head of E-commerce

Head of E-commerce

Weekday AISurat, GJ, IN
1 day ago
Job type
  • Quick Apply
Job description

This role is for one of Weekday’s clients

Salary range : Rs 8000000 - Rs 10000000 (ie INR 80-100 LPA)

Location : Surat

JobType : full-time

Requirements

The Head of E-commerce is a resilient, reasoned, and execution-driven leader responsible for building and scaling a high-performing direct-to-consumer (D2C) digital business. This role requires the ability to adapt quickly to changing market dynamics while embedding innovation at scale.

The leader will drive end-to-end transformation—integrating customer experience, cutting-edge technology, automation, and AI—to deliver profitable growth and a world-class digital journey. They will own P&L accountability, balance speed of execution with sustainable growth levers, and ensure operational agility across marketing, technology, logistics, and customer touchpoints.

With a strong technology backbone and comfort with data-driven decision-making, this leader will ensure the business not only scales but continuously innovates in a competitive landscape. A key requirement is proven experience in conceptualizing and directing the creation of premium D2C websites—knowing exactly how to translate brand vision into an engaging, seamless, and high-conversion online buying platform. This does not require coding or development skills, but the ability to guide agencies, designers, and tech partners to build the right digital storefront for the brand.

Key Responsibilities

Strategic Leadership

  • Spearhead the D2C e-commerce roadmap aligned with the brand's growth ambitions.
  • Drive digital transformation by integrating customer experience, technology, and operations.
  • Define and monitor KPIs related to e-commerce growth, conversion, CAC / LTV, and retention.

P&L Ownership

  • Manage and optimize the full e-commerce P&L including revenues, costs, and profitability.
  • Identify levers for scale while balancing margins, logistics costs, and marketing spends.
  • Team Building & Collaboration

  • Lead a cross-functional team of 10–15+ members across performance marketing, analytics, content, tech, and operations.
  • Build internal capability while managing agency and tech partner relationships.
  • Customer Experience & Website Ownership

  • Deliver a frictionless, delightful, and premium online buying experience for high-value jewellery shoppers.
  • Envision and direct the development of a premium D2C website that reflects the brand’s identity and maximizes online sales.
  • Ensure the website is customer-first, intuitive, and optimized for conversions in collaboration with design, marketing, and tech partners.
  • Leverage analytics to track customer journeys and improve NPS and repeat purchase rates.
  • Digital Marketing & Tech Integration

  • Drive performance marketing campaigns (SEO, SEM, social, influencer) with ROI-focused planning.
  • Own CRM, personalization, and re-targeting strategies to increase LTV.
  • Collaborate with tech teams to implement robust e-commerce platforms and analytics dashboards.
  • Business & Operational Excellence

  • Ensure inventory visibility, logistics integration, and seamless order fulfillment.
  • Introduce new digital products and D2C offerings in alignment with customer trends.
  • Key Attributes

  • Resilience & Agility : Proven ability to thrive in fast-moving, high-pressure environments, demonstrating grit and adaptability.
  • Execution Excellence : Track record of translating vision into measurable results, delivering at pace without compromising quality.
  • Technology & Innovation : Familiar with e-commerce platforms, automation tools, and AI-driven personalization / analytics.
  • Analytical Rigor : Strong data orientation; able to leverage advanced dashboards, predictive models, and KPIs to optimize performance.
  • Customer-Centric Mindset : Skilled in creating seamless, personalized customer experiences that boost retention and lifetime value.
  • Leadership & Collaboration : Adept at leading cross-functional teams, fostering innovation, and building digital-first culture.
  • Website Vision : Proven ability to translate brand identity into a premium, high-performing D2C website by guiding agencies, designers, and partners.
  • Experience Bracket

  • 8–10 years of e-commerce experience, including 5+ years in D2C leadership roles.
  • Domain expertise in jewellery, fashion, luxury, or high-ticket lifestyle brands.
  • Proven track record of delivering profitable online business scale.
  • Experience in leading website creation projects as core revenue-driving platforms.
  • Create a job alert for this search

    Head Of Ecommerce • Surat, GJ, IN

    Related jobs
    • Promoted
    Cluster Head

    Cluster Head

    WhiteSlips Job Management ConsultantsSurat, IN
    Lead and mentor City Managers, driving performance and alignment with business goals.Drive strategic initiatives to improve delivery speed, accuracy, and customer experience.Manage escalations and ...Show moreLast updated: 1 day ago
    • Promoted
    Plant Head - Stainless Steel

    Plant Head - Stainless Steel

    Welspun Specialty Solutions LimitedBharuch, Gujarat, India
    The Plant Head will be responsible for the overall functioning of the stainless steel manufacturing facility, including Rolling Mill, and Maintenance operations. The role demands a hands-on leader w...Show moreLast updated: 8 days ago
    • Promoted
    Head, Market Access – Innovative Business

    Head, Market Access – Innovative Business

    Glenmark PharmaceuticalsSurat, Gujarat, India
    Designation : Head, Market Access – Innovative Business Business Unit : Innovative Business Function : Market Access Location : Flexible (UAE, Saudi, Egypt, South Africa, Switzerland, UK, India) Re...Show moreLast updated: 23 hours ago
    • Promoted
    Head of Engineering

    Head of Engineering

    RemoteStarSurat, IN
    We're currently hiring for one of our clients based in UK : .Agricarbon is a fast-growing climate-tech startup helping businesses measure and store carbon in soil to fight climate change and generat...Show moreLast updated: 5 days ago
    • Promoted
    Head of Web Development

    Head of Web Development

    MODELIASurat, IN
    If ChatGPT and Zara had wild, beautiful, fashion-fueled AI sex, Modelia would be the baby.We are on a mission to change how the fashion industry connects with people through stunning visuals.Modeli...Show moreLast updated: 21 days ago
    • Promoted
    Head of Product - Salesforce

    Head of Product - Salesforce

    PTR GlobalSurat, IN
    PTR Global is a premier staffing and workforce solutions provider, recognized for connecting top talent with innovative organizations nationwide. We are committed to operational excellence and drive...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Strategic Development

    Head of Strategic Development

    CareerXperts ConsultingSurat, IN
    This role requires a mix of strategic thinking, execution excellence, and cross-functional leadership to identify opportunities, manage complex initiatives, and ensure alignment with overall busine...Show moreLast updated: 6 days ago
    • Promoted
    South Asia Regional Head

    South Asia Regional Head

    GenScriptSurat, IN
    Responsible to develop grain processing business particularly in biofuel ethanol in South Asia as per aligned with organizational mission and targets. Identify and capitalize on regional opportuniti...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Public Relations

    Head of Public Relations

    CareerXperts ConsultingSurat, IN
    This is a leadership role where you will own the communications strategy, build strong media relationships, and ensure our narrative consistently positions us as an industry leader.Develop and driv...Show moreLast updated: 6 days ago
    • Promoted
    Head of Sales

    Head of Sales

    AviateSurat, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 16 days ago
    • Promoted
    Ecommerce Reporting and Analytics Lead

    Ecommerce Reporting and Analytics Lead

    MultiplyMiiSurat, IN
    Ecommerce Reporting and Analytics Lead.Our client is a growth-focused firm that builds and scales high-performing e-commerce brands across Amazon, Shopify, and Walmart. With a strong track record of...Show moreLast updated: 8 days ago
    • Promoted
    Head of New Product Development (NPD)

    Head of New Product Development (NPD)

    Blue Signal SearchSurat, IN
    Head of New Product Development (NPD).Nationwide (Remote – with up to 50% international travel).Fluency in English is essential for collaboration across our global teams. Aesthetic Medicine, Consume...Show moreLast updated: 20 days ago
    • Promoted
    Head of Sales and Business Development

    Head of Sales and Business Development

    The Language SKOOLSurat, IN
    Position : Head of Sales and Business Development | Remote.Education / EdTech / Language Training industry).About Us – The Language SKOOL (TLS). The Language SKOOL is one of India’s largest online platfo...Show moreLast updated: 26 days ago
    • Promoted
    Vice President of Growth & Acquisition

    Vice President of Growth & Acquisition

    RK Recruitment Pte LtdaSurat, IN
    We are hiring a Vice President of Growth & Acquisition to lead our efforts in driving sustainable business expansion.The role focuses on building acquisition strategies, scaling user growth, and de...Show moreLast updated: 17 days ago
    • Promoted
    Zoho Sites / Commerce Web Designer

    Zoho Sites / Commerce Web Designer

    Graffeo Cloud SolutionsSurat, IN
    Graffeo Cloud Solutions is a boutique Zoho Partner agency specializing in systems architecture, development, and automation. While our core development team handles the heavy lifting on coding and p...Show moreLast updated: 27 days ago
    • Promoted
    Senior BigCommerce Developer

    Senior BigCommerce Developer

    Upbott Consulting, IncSurat, IN
    Job Title : Senior BigCommerce Developer.We are seeking a Senior BigCommerce Developer to join our dynamic team.The ideal candidate will have extensive experience in BigCommerce development, includi...Show moreLast updated: 8 days ago
    • Promoted
    Process Engineering Manager (EA to Director)

    Process Engineering Manager (EA to Director)

    Tatva Chintan Pharma Chem LimitedBharuch, Gujarat, India
    Chemical Engineering from IIT Mandatory.Analyze and improve existing chemical processes to increase efficiency, reduce breakdowns & costs and enhance product quality, Process engineering of fine ch...Show moreLast updated: 16 days ago
    • Promoted
    Ecommerce Manager

    Ecommerce Manager

    FriztySurat, Gujarat, India
    Industry : Health & Personal Care Devices / Consumer Electronics .We are looking for a dynamic and highly driven Ecommerce Head to lead and scale our presence across ecommerce and quick commerce mar...Show moreLast updated: 30+ days ago