L2 Desktop & Networking Support EngineerQpiAI • Thrissur, IN
No longer accepting applications
L2 Desktop & Networking Support Engineer
QpiAI • Thrissur, IN
5 days ago
Job descriptionManage and troubleshoot LAN / WAN issues, DHCP / DNS, routing, switching & Wi-Fi. Configure and monitor VLANs, trunk / access ports, DHCP scopes, and DNS forwarders. Basic firewall operations (Sophos, Palo Alto) including : Rule modification NAT / Port forwarding IP whitelisting Monitoring logs & alerts Manage enterprise Wi-Fi (Netgear / Aruba / Cisco) including SSID setup, channel optimization, and guest network isolation. Basic administration of Linux systems (Rocky / Ubuntu / CentOS). Manage user accounts, permissions, SSH keys, sudoers, and systemd services. Troubleshoot server boot issues, LVM / partition management, disk alerts, and system performance. Support for hypervisors – VMware / Hyper-V / Harvester (basic operations). Support SOC 2, ISO 27001, CERT-In compliance activities. Maintain logs, monthly reports, patch status, antivirus compliance & asset inventory. Assist in vulnerability management, patch cycles & hardening checks. Ensure clear desk / clear screen, USB control, and access policies are followed. Assist in preparing audit evidence and documentation. Monitor servers, network devices, APs, printers, UPS & storage health (Nagios / Zabbix / PRTG). Manage IT assets, license tracking, vendor coordination, and procurement follow-up. Support meeting rooms (Wi-Fi, projectors, BenQ boards, VC setup). Provide support for office relocations, cabling, and hardware setups. Strong knowledge of Windows, macOS & Linux troubleshooting. Hands-on experience with VLANs, DHCP, DNS, switching (D-Link / Netgear / Aruba / Cisco). Familiar with firewalls : Sophos, Palo Alto, Fortinet (basic rule / NAT changes). Understanding of TCP / IP, routing, SSH, RDP, VPN, MTU, packet flow. Experience with ITSM tools, ticket handling, and incident / change management. Ability to generate and maintain compliance reports. RHCSA / RHCE, CCNA, Security+, or similar certifications. Experience with cloud platforms (AWS / Azure) – basic connectivity troubleshooting. Knowledge of hypervisors (VMware / Hyper-V / Harvester). Understanding of SOC 2, ISO 27001, CERT-In requirements. Strong communication and documentation skills. Ability to work independently and handle high-priority incidents. Customer-centric mindset with ownership & accountability. Problem-solving and analytical thinking. Bachelor’s degree in Computer Science, IT, Electronics, or related field. Relevant certifications preferred (RHCSA, CCNA, ITIL).
Role Overview
The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux / Windows servers, and ensuring smooth day-to-day IT operations with a strong focus on compliance (SOC 2, ISO 27001, CERT-In).
Key Responsibilities
End-User & Desktop Support
- Provide L2 technical support for laptops / desktops (Windows, macOS, Linux).
- Troubleshoot OS, hardware, application, Outlook / Gmail, VPN, printing, and performance issues.
- Manage device onboarding / offboarding including user provisioning, access control, and asset updates.
- Install, configure, and patch OS & applications.
- Coordinate with L1 for escalations and closure of technical tickets.
Network Administration
Server & Linux Support
Security & Compliance Support
IT Infrastructure Operations
Required Skills
Good to Have
Soft Skills
Education
Create a job alert for this search
Desktop Support Engineer • Thrissur, IN
Related jobs
Job Title : Openstack Support Engineer with OpenStack, Linux, Kubernetes, Terraform.Location : 100% REMOTE - Offshore India.
Employment Type : Long Term Contract.OpenStack, Linux systems, Kubernetes, T...Show more
)
Network Implementation Engineer
Akkodis • Malappuram, IN
Network Design & Implementation : .Candidate Must have experience in Data center, Cisco Nexus and BGP protocol.Design and deploy Cisco access and distribution switches, core routers (2900, 3500, 3700...Show more
Last updated: 13 days ago • Promoted
Network Engineer
AAA Global • Thrissur, IN
High-Frequency Trading (HFT) team.If you’re passionate about low-latency networking and thrive in fast-paced, tech-driven environments — this could be a great fit.
Open — as long as you have the rig...Show more
Last updated: 13 days ago • Promoted
Datacenter Network Engineer
The AES Group • Thrissur, IN
Senior Datacenter Network Engineer (Level 4).High-level technical expert (not entry or mid-level).Chennai preferred; remote possible for other locations.
Rotational, with ability to work EST hours.C...Show more
Last updated: 9 days ago • Promoted
L2 Cloud Support Engineer with Openstack, Kubernetes, Linux, Python, Ansible / Terraform - 100% REMOTE - Contract Role (US Work Hours)
iShift • Palakkad, IN
Remote
Last updated: 1 day ago • Promoted
Network Engineer
Recro • Thrissur, IN
Designation - Network Engineer.Configure and maintain Cisco Meraki networking devices, including switches and access points.
Monitor network performance and security, proactively identifying and res...Show more
Last updated: 5 days ago • Promoted
Network Cisco ISE Engineer-Imm Joiner
MatchPoint • Thrissur, IN
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US.
We provide technology solutions to various clients like Uber, Robinhood, N...Show more
Last updated: 1 day ago • Promoted
DDI ENGINEER
TWO95 International, Inc • Palakkad, IN
Salary – Market (Based on the experience).Networking Professional (DNS, DHCP and IPAM (DDI).ONE+ years network and DDI experience.
Experience with Active Directory.Experience with Linux based OS.Exc...Show more
Last updated: less than 1 hour ago • Promoted • New!
Technical Support Engineer
Alvaria CX • Malappuram, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted
Network Engineer
Tata Communications Transformation Services (TCTS) • Thrissur, IN
Shift Timings : Australian Business Hours (03 : 30 AM to 12 : 30 PM IST / 02 : 30 AM to 11 : 30 AM IST).Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning...Show more
Last updated: 21 days ago • Promoted
Technical Support Engineer
IQnext • Palakkad, IN
We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach.
IQnext is an integrated, centralized platform that ...Show more
Last updated: less than 1 hour ago • Promoted • New!
Technical Support Engineer
Atlassian • Malappuram, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 19 days ago • Promoted
Distributed System Engineer - Backend Infrastructure
Avensys Consulting • Thrissur, IN
Avensys is a reputed global IT professional services company headquartered in Singapore.Our service spectrum includes enterprise solution consulting, business intelligence, business process automat...Show more
Last updated: 1 day ago • Promoted
Desktop Engineering Support
Luxoft • Thrissur, IN
Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity.
Work with business partners to understand needs and pain points that impac...Show more
Last updated: 13 days ago • Promoted
Cisco ISE Network Engineer
MatchPoint • Palakkad, IN
Design, implement, and maintain corporate network infrastructure prioritizing security, reliability, and scalability.Lead Cisco ISE deployments and architecture design expert in RADIUS / 802.X authen...Show more
Last updated: 12 days ago • Promoted
Contact Center support Engineer
Numeric Technologies • Thrissur, IN
Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact).
Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show more
Last updated: 21 days ago • Promoted
Senior Network Engineer
Ubique Systems • Thrissur, IN
Greetings from Ubique Systems !!.This is a permanent opportunity with Ubique Systems (https : / / www.We are hiring for our prestigious client and preferring immediate joiners who can join our team.Nw ...Show more
Last updated: less than 1 hour ago • Promoted • New!
Desktop Support Specialist
SISL Global • Thrissur, IN
Shift Timings : 7 : 00 am TO 15 : 00 pm IST.Provide second-level technical support for desktop / laptop hardware, software, and peripheral.
Diagnose and resolve advanced technical issues escalated from th...Show more
Last updated: 12 days ago • Promoted
Senior Kubernetes Network Engineer
World Wide Technology • Palakkad, IN
World Wide Technology Holding Co, LLC (WWT).Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.
Louis, WWT works closely with industry leaders su...Show more
Last updated: 21 days ago • Promoted