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HR Employee Data Management

HR Employee Data Management

ConfidentialMumbai
21 days ago
Job description

Responsibilities / Accountabilities :

  • Read, understand, and analyze client processes as per the business rules.
  • Execute the full range of the process accurately and timely as a hands-on processor.
  • Escalate issues and seek advice when faced with complex issues / problems.
  • Follow Work Instructions while processing.
  • Highlight any anomalies in Work Instructions / process documentation to the SME / Leads.
  • Participate in client conference calls, where required, and manage appropriate documentation.
  • Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.

Skills / Knowledge :

  • Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.
  • Resilient and able to work under pressure.
  • Organization & prioritization skills to deliver as per deadlines.
  • Attention to detail & quality driven in communications and all system transactions.
  • Demonstrate high levels of confidentiality.
  • Teamwork & collaboration.
  • Multi-cultural awareness.
  • Flexible to work in shifts (Night Shift)

    • Functional Competencies :

  • Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.).
  • Strong command of written and verbal English language.
  • Knowledge of MS Office / Excel Skills would be a plus.
  • Knowledge of SuccessFactors would be a plus.

    • Skills Required

    Hris, Hr Operations, employee data management , Employee Life Cycle, EDM

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