Job Title : Content Lead
Location : Ahmedabad – Work from Office (WFO)
Experience : 8+ Years (including 2+ years in a leadership role)
Employment Type : Full-time
About the Company About the Role
We are seeking an experienced and strategic Content Lead to manage the end-to-end lifecycle of product and technical content across multiple enterprise software products. This role is critical in shaping how users, customers, and stakeholders interact with our products through clear, consistent, and impactful documentation and collateral.
The ideal candidate will have a strong background in technical writing, content strategy, and cross-functional collaboration, preferably within domains such as IT operations, observability, automation, or service management. This leadership role combines strategic vision with hands-on execution, including managing a growing team of writers and collaborating with stakeholders across product, engineering, support, marketing, and sales.
Key Responsibilities
1. Content Strategy & Governance
2. Cross-Functional Collaboration
3. Content Development & Management
4. Team Leadership
Required Skills & Qualifications
Essential
1. 8+ years of experience in technical content development, with at least 2 years in a leadership role.
2. Proven experience managing documentation for complex enterprise software products.
3. Strong technical understanding and ability to simplify complex concepts for varied audiences.
4. Proficiency in CMS, documentation tools (e.g., Confluence, Git, Markdown), and collaborative workflows.
5. Experience working in Agile or product-centric environments.
Preferred
6. Familiarity with ITSM, DevOps, Observability, or Automation domains.
7. Exposure to structured authoring (e.g., DITA / XML), API documentation, static site generators, or developer portals.
8. Experience in creating technical marketing and internal enablement assets.
9. Comfort working with analytics to measure documentation performance and refine strategy.
What You'll Gain
Motadata Content Lead • ahmedabad, India