Product Delivery - UAT - Vice President

Introductory Marketing Language :

Take charge of end-to-end product and test management, influencing the future of customer service at JPMC. Grow your career with high visibility and impact, defining UAT vision and strategy for critical products. Join a team dedicated to delivering intuitive, cross-channel solutions that shape the customer journey.

Job Summary :

As a Product UAT Manager within the Service Product group, you oversee comprehensive UAT management across multiple applications and scrum teams. You drive the UAT product vision, collaborating with Product Owners to ensure seamless customer experiences. As a leader, you guide testing strategy, process improvement, and team performance in a dynamic, cross-functional environment.

Job Responsibilities :

• Demonstrate expertise in testing and product delivery processes
• Participate in cross-functional discussions to assess application changes
• Identify and implement efficiency improvements and automation opportunities
• Communicate effectively with business units, IT, and product stakeholders
• Ensure adherence to test standards, plans, schedules, and procedures
• Develop and report key metrics and trend analyses for UAT performance
• Lead review sessions of business, technical, and design requirements
• Assess product risk and recommend actions based on test results
• Initiate root cause analysis and recommend UAT process improvements
• Provide leadership and manage a global, matrixed team
• Oversee defect prevention and lessons learned documentation

Required Qualifications, Capabilities and Skills :

Preferred Qualifications, Capabilities and Skills :

Skills Required

Selenium, Java