Service Delivery Manager

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations.

Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes.

Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

Skills Required

customer centricity, Communication Skills, Customer Service, Banking, Sla