Key Responsibilities :
- Order Management :
- Review all open orders daily to ensure timely delivery from suppliers.
- Monitor pending purchase requisitions (PRs) and ensure all purchase orders (POs) are sent to suppliers.
- Ensure orders are acknowledged by suppliers in the system and follow up on missing Order Acknowledgments (OAs).
- Ensure OA dates are within acceptable lead times.
- Supplier Coordination :
- Proactively engage with internal customers to expedite open orders and address any delivery issues.
- Schedule daily / weekly calls with suppliers to address delivery, logistics, and other queries.
- Collaborate with suppliers to meet revenue forecasts and ensure timely delivery.
- Logistics & Shipping :
- Review LOC instructions and arrange necessary documentation from the shipper.
- Control LOC shipments from the order date until submission to the bank.
- Work closely with CPT freight forwarders to ensure timely material delivery to customers. Resolve issues as required.
- Reporting & Documentation :
- Ensure timely IBD (Inbound Delivery) creation, GR (Goods Receipt) completion, and customer invoice verification.
- Verify shipping documents and coordinate with shippers and customers on the Certificate of Conformance (COC) process.
- Update all tracking details for CPT shipments in the team room.
- Execute MRBR reports daily and ensure GR posting via batch jobs.
- Handle and resolve vendor invoice disputes in Dolphin and MRBR systems.
- Monitor and manage vendor expedite payments.
- Performance Monitoring :
- Publish weekly performance metrics, including missing OAs, past due orders, and Dolphin issues.
- Track and minimize OTTR failures (On Time to Requirement).
- Review and address discrepancies with suppliers and freight forwarders and provide timely feedback to customers.
Knowledge & Skills Required :
End-to-End Supply Chain Knowledge : In-depth understanding of the supply chain management process, from order placement to delivery.Planning & Revenue Forecasting : Experience in planning and managing revenue forecasting activities.Trade Compliance & COC Process : Knowledge of trade compliance and the COC process (Certificate of Conformance).LOC Process Expertise : Responsible for handling end-to-end LOC (Letter of Credit) processes.Supplier Negotiation : Strong negotiation skills with suppliers to ensure favorable terms.Freight Forwarder Coordination : Experience working with freight forwarders for CPT shipments.Experience & Qualifications :
Experience : 3-5 years of experience in procurement and supply chain management.Lean & Six Sigma : Experience with Six Sigma and Lean tools to improve procurement processes.Education : Bachelor's degree in Supply Chain Management, Business Administration, or a related field.Software Skills : Proficiency in SAP and strong skills in Microsoft Excel (Advanced Excel capabilities required).Soft Skills : Ability to prepare professional PowerPoint presentations and communicate effectively.Skills Required
Procurement, Order Management, Logistics, Reporting, Documentation