Associate Security Consultant

Technical / Functional Skills

• Candidate should be a Subject Matter Expert having in-depth knowledge of implementation, and operational support, administration surrounding the Process supporting the business for End-User Enabled Security technologies / initiatives specifically on McAfee Anti-Virus, Sandboxing and DLP technologies
• The candidate should have a solid understanding of End-user AV technologies, complete understanding of McAfee AV policies, their strengths, weakness and applicable usages.
• Should have good Work Experience on Infrastructure Security Domain mainly on technologies McAfee AV Products along with DLP Technology (Preferably McAfee DLP, Zscaler DLP & Microsoft DLP).
• Operational experience on Components like McAfee ENS, TIE, ATD, DLP products.
• Define, Configure various McAfee AV policies and must have Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account / customer satisfaction and Prepare RCA. High Severity Incident Analysis, Incident trend report, Create new Policy and Reports
• Report Configuration and Generation (On Demand, Scheduled) from DLP Console(s) and should be familiar with basic SQL and DB Query procedures
• Understanding of Backing-up the DLP Tool configuration, Data, Health Check of DLP.
• Provide operational support during Out of Office hours in case of Severity Issues.
• Good customer handling skills along with extensive hands on skills in defining and creating operational / procedure documents.
• Possess Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
• Excellent Customer Management skills

Skills Required

Operations, Configuration Management, Incident Management, Change Management, Problem Management, Microsoft, Sql