Job Description (Japan Desk - Associate)
Location
New Delhi, India (Aerocity Office)
Position Summary
As part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will collaborate closely with the local sales team to enhance customer satisfaction and contribute to business acquisition.
Key Responsibilities
Client Relationship Management
- Regular follow-up with existing Japanese clients and identifying their business needs
- Support for mobility-related clients (vehicle leasing, fleet management)
Transaction Support
Assist in preparing quotations, contracts, and internal approval documentsMonitor deal progress, verify terms, and support executionInternal & External Coordination
Liaise with local sales teams (via email and meetings)Coordinate with external partners (dealers, insurance companies, etc.)Operations & Compliance
Manage client informationUpdate CRM data and prepare monthly reportsMarketing Support
Prepare client-facing materials (Japanese & English)Assist in organizing seminars and eventsQualifications
Required
Minimum 3 years of work experience in JapanProfessional Japanese, business-level English (reading, writing, conversation)Proficiency in Excel and PowerPoint (quotations, basic analysis, presentation materials)Experience in client-facing roles (sales support, customer service, etc.)No prior financial knowledge requiredPreferred
Basic financial knowledge (understanding of leasing / loan structures)Knowledge of mobility-related businesses (automotive, fleet management)Overseas work experience, strong cross-cultural communication skills (India experience is a plus)Desired Attributes
Strong customer orientation and excellent communication skillsAbility to handle complex tasks efficientlyTeam player with the ability to follow instructions accuratelyEagerness to learn new knowledge and skillsKey Performance Indicators (KPIs)
Number of client visits and new client approachesNumber of quotations / contracts supported, reduction in deal lead timeCustomer satisfaction score, number of cross-sell proposalsEmployment Terms
Working Hours : WeekdaysSalary : Based on experience and skillsBenefits : As per HR policy (including VISA support and company-provided transportation)Interested candidates can connect with me at or can apply here.
