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DM - Sales Training

ConfidentialBengaluru / Bangalore

5 days ago

Job description

SCOPE OF WORK

You will be responsible for developing Sales Capability Enhancement of front liners, new hires, refresher for entire sales force in line with the business needs

To ensure that Frontline and rest of the sales force is equipped with knowledge and skill to perform better and produce greater results
To ensure that the field force in Zone are enabled to do effective execution of all strategies with coaching through OJT and classroom training

ROLE & RESPONSIBILITIES

Understand and evaluate training needs for the business through :

Partnership during key strategic initiatives and product launches

Collaboration with business and other support functions to understand new capability to be developed for continuous up-skilling

Regular field visit to understand market requirement and competition benchmark

Prepare annual / monthly training calendar

Prepare and develop a team of regional trainers

Content Development and refresher training :

Create and collate relevant training content (Both Product & Non-Technical)

Manage vendors to enable completion of external training programs and interventions

Partner with Product Matter expert to create High-Impact training materials related to updates

Capability to do gamification of training content

Managing digital learning platform :

Managing employee traffic and engagement on digital platform

Creating / designing content and delivery framework

Creating and administer technical test

Training Strategy & Planning :

Design and drive appropriate sales training strategy and execution plan in line with the training needs identified and prioritised by the business

Categorisation of employees into different brackets & on basis of that co-work on training plan as per the training performance

ROI & Reporting :

Create and report periodic metrics to evaluate the effectiveness of training programs

Implement procedures and process improvements to maintain quality across board

Skills Required

e-learning, Instructional Design, Training Modules, Product Training

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Training • Bengaluru / Bangalore