CRM Implementation Lead
RecroBengaluru, Republic Of India, IN30+ days ago
Job description5+ years managing teams People-first leadership : mentorship, empathy, and accountability Experience in recruitment, retention, and performance management 5+ years hands-on with Salesforce (Sales Cloud, Service Cloud, customizations) Managed Salesforce Production Support Familiar with SLAs, uptime, and issue resolution Salesforce Certifications (Admin, Service Cloud, etc.) – preferred Managed or led Salesforce implementations , not just support Worked closely with cross-functional teams (Product Owners, Scrum Masters) Strong planning and execution aligned with strategic goals Worked with US-based teams Comfortable with time zone overlaps and cross-cultural collaboration Familiar with Agile, Jira, Confluence Exposure to DevOps & CI / CD in Salesforce – a plus
Job Title : Salesforce (SFDC) Manager
Experience : 10+ Years
Top Skills : People Management, Salesforce Sales Cloud, Salesforce implementations
Work Mode : Hybrid - 3 days from the office
Work Location : Marathahalli, Bangalore.
Employer : Global Product Company - Established 1969
Why Join Us?
- Be part of a global product company with over 50 years of innovation.
- Work in a collaborative and growth-oriented environment.
- Help shape the future of digital products in a rapidly evolving industry.
✅ Must-Have Skills / Criteria :
People Management
Salesforce Expertise
Project & Delivery Experience
Global / US Team Exposure
Process & Tools
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Implementation Lead • Bengaluru, Republic Of India, IN
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