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US Telecaller – International Sales (Digital Marketing Process)

US Telecaller – International Sales (Digital Marketing Process)

ElevateDigibhopal, madhya pradesh, in
2 days ago
Job description

Job Title : US Telecaller – International Sales (Digital Marketing Process)

Department : Sales & Business Development

Location : Remote

Work Schedule : Night Shift (US Time Zone – EST / PST Alignment)

Reports To : Business Development Manager

1. Position Overview

The US Telecaller will play a key role in driving international business growth by reaching out to potential clients across the United States. The primary responsibility includes conducting outbound B2B and B2C calls , promoting the company’s digital marketing services , and generating qualified leads for the Business Development team.

This role demands excellent communication skills, familiarity with US business etiquette , and the ability to identify, nurture, and convert prospects into valuable opportunities within the digital marketing domain.

2. Key Responsibilities

  • Conduct outbound calls to US-based prospects to promote services such as Social Media Marketing, SEO, Website Development, Paid Advertising , and other digital marketing solutions.
  • Identify and qualify leads based on decision-making authority, business needs, and service interest level.
  • Schedule and coordinate virtual appointments for the Business Development or Sales team.
  • Maintain accurate and detailed lead records in the company’s CRM system.
  • Follow up with cold and warm leads to build relationships and enhance conversion rates.
  • Achieve daily, weekly, and monthly targets for call volume, qualified leads, and conversions.
  • Align work hours with US time zones and maintain communication standards suited for international clientele.
  • Collaborate with internal teams to share feedback and optimize outreach and engagement strategies.

3. Skills and Competencies

  • Excellent spoken English with a neutral or US-accented tone preferred.
  • Strong persuasion, negotiation, and active listening skills.
  • Proficient in using CRM tools, lead tracking systems , and Google Workspace .
  • Good understanding of digital marketing concepts and ability to explain service benefits effectively.
  • Ability to manage high call volumes while maintaining quality and professionalism.
  • Goal-driven, self-motivated, and capable of working independently with minimal supervision.
  • Strong time management and multitasking abilities.

    • 4. Educational & Professional Requirements

  • Bachelor’s degree in Marketing, Business Administration, Communication , or a related field.
  • 1–3 years of experience in international telecalling, inside sales, or lead generation—preferably for US or UK clients .
  • Prior experience in a Digital Marketing Agency or IT Service Company will be an added advantage.

    • 5. Key Performance Indicators (KPIs)

  • Number of outbound calls made per shift.
  • Number of qualified leads generated per month.
  • Lead-to-appointment conversion rate.
  • Data accuracy and compliance with CRM protocols.
  • Contribution to revenue pipeline through qualified international leads.

    • 6. Work Schedule

  • Night Shift / US Time Zone (EST or PST alignment)
  • Monday to Friday (Alternate Saturdays Off + Fixed Sundays Off)

    • 7. Compensation

  • Competitive salary package commensurate with experience.
  • Attractive performance-based incentives and quarterly bonuses tied to target achievement.

    • 8. Career Growth Path

    Exceptional performers will have the opportunity to advance within the organization into roles such as :

  • International Business Development Executive
  • Client Success Manager (US Market)
  • Sales Team Lead (International Process)

    • 9. Call to Action (Apply Now)

    If you’re a confident communicator with a passion for sales and a keen interest in digital marketing , we’d love to hear from you!

    To apply : Send your updated resume to [careers@theelevatedigi.com] with the subject line : “Application for US Telecaller – [Your Name]”

    Join our fast-growing global team at ELEVATEDIGI and help us expand our footprint in the US market through smart, high-impact conversations that convert.

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