Operations Executive / Sr Executive - Sewri Location

About the Role

: ● The Executive/Sr. Executive - Operations will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance. ● The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:
● Coordinate with clients and maintain strong relationships to ensure service excellence and retention
● Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution
● Validate and generate data, plans, and reports using the iCABS system
● Handle billing, invoice submissions, revisions, and credit note (CN) maintenance
● Follow up on POs, service contracts, legal agreements, and contract renewals
● Oversee office administration, statutory compliance, attendance, and petty cash management
● Manage vehicle maintenance and GPS tracking
● Supervise the service team and ensure smooth operation of the service centre
● Maintain inventory records, including battery stock Key Result Areas:
● Client Relationship Management
● Service Planning & Execution
● System & Data Management
● Billing & Documentation

Requirements

Competencies (Skills essential to the role):
● Client Service Orientation ● Effective communication skills
● Time Management Educational Qualification / Other Requirement:
● Graduation in any stream
● Fresher can be considered for OE
● Minimum Experience on 2.5 Years for Sr OE Role Type / Key working relationships
● Individual Contributor ● Internal team ● External stakeholders

What can you expect from Rentokil Initial Hygiene ?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
● Service
● Relationships
● Teamwork
● Responsibility

Interested Candidates can share resume on