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CRM Developer - MS Dynamics 365

CRM Developer - MS Dynamics 365

hashxpertChennai
1 day ago
Job description

Were looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a

lead management platform using Microsoft Dynamics 365. The candidate will work

closely with other developers, analysts, and business stakeholders to implement

automation, streamline integrations, and ensure a seamless lead lifecycle experience. The

ideal candidate will have a strong background in CRM automation, workflow

orchestration, BI reporting, and system integration, with a passion for driving business

outcomes through intelligent customer engagement.

Key Responsibilities :

  • Design and implement lead capture, scoring, routing, and nurturing workflows in

Dynamics 365.

  • Configure and customize Dynamics 365 Sales and Marketing modules to align
  • with business processes.

  • Develop automated workflows using Power Automate and Dynamics 365 process
  • flows.

  • Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms,
  • APIs).

  • Ensure data integrity, compliance, and security across the CRM ecosystem.
  • Provide documentation, training, and support to end-users and business teams.
  • Monitor system performance and continuously optimize for scalability and usability.
  • Required Skills & Experience :

  • 3 - 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales,
  • Marketing, and Customer Insights).

  • Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
  • Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like
  • KingswaySoft or Zapier).

  • Proficiency in workflow automation, lead lifecycle management, and data
  • modeling.

  • Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
  • Experience with data migration, ETL, and reporting tools (Power BI, SSRS).
  • Excellent communication skills.
  • Experience supporting and enhancing existing Dynamics 365 CRM solutions
  • Hands-on experience with Power Platform Pipelines and CI / CD
  • Strong knowledge of model-driven app development
  • Proven ability to design, develop, and support enterprise-grade CRM Qualifications :
  • Information Technology or Bsc Computer Science Degree
  • Microsoft Certified : Dynamics 365 Fundamentals or Functional Consultant
  • Associate.

  • Experience with marketing automation tools Dynamics 365 Marketing.
  • Background in lead generation, sales funnel optimization, or customer journey
  • mapping.

  • Exposure to Agile methodologies and cross-functional collaboration.
  • (ref : hirist.tech)

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