JR-154612 Head of Engineering – Quality as a Service Director

Job Description

Job Summary

We are looking for a visionary and execution-focused Head of Engineering for Quality as a Service to lead the development of quality platforms, automation frameworks, and services that embed quality throughout the software lifecycle. This role is responsible for building reusable tools, self-service testing capabilities, and actionable quality insights that help teams take ownership of product excellence at scale. You’ll partner closely with product, developer experience, SRE, and platform teams to shift quality left, reduce release risk, and accelerate delivery.

Responsibilities

Lead the engineering organization responsible for QaaS platforms, test automation tooling, CI / CD quality gates, and quality observability

Define and execute a strategic roadmap to deliver scalable, developer-friendly quality services that support unit, integration, performance, and end-to-end testing

Champion "quality as code" and "testability as a feature" principles across engineering

Build platform capabilities such as test orchestration, test data management, synthetic monitoring, and fault injection

Drive initiatives that provide engineering teams with visibility into quality metrics (e.g., flakiness, coverage, pass rates) and integrate them into daily workflows

Partner with engineering leadership to define quality SLAs and automate enforcement through CI / CD

Cultivate a culture of ownership, accountability, and continuous improvement around product quality

Qualifications

12+ years of experience in software engineering or quality engineering, with 7+ years in technical leadership or platform engineering roles

Proven experience building internal tools or platforms focused on test automation, quality engineering, or developer enablement

Deep understanding of CI / CD systems, test frameworks (e.g., Jest, JUnit, Cypress, Playwright), and modern SDLC practices

Strong background in observability, metrics, and feedback loops related to test health and software reliability

Excellent collaboration and communication skills, with the ability to influence quality strategy across product and engineering

A mindset that balances technical rigor with pragmatism, enabling teams to move fast without sacrificing stability