HDFC Securities - Information Technology Analyst - Technical Support

Roles & Responsibilities :

• Responsible for Architecting and providing IT solutions.
• To be responsible for providing technical support, managing enterprise database & transaction processing systems.
• Ensure transaction processing security, monitoring and reporting.
• To take necessary steps for defining and monitoring business processes while implementing business solutions.
• Timely execution of projects.
• Consistency of approach and processes.
• Preventive and Corrective steps as necessary, for continuous improvement in processes.
• Excellent communication skills.
• Adaptability to business environment and exigencies.
• Domain Knowledge of Broking industry, especially in Gift City platform.
• Good on Linux and Oracle platform.
• Computer engineering graduate preferred B.E / B-Tech.
• Technical Certifications would be an added advantage.
• Application deployment / implementation, configuration and daily monitoring Production and UAT Applications.
• SIT Undertake integration and technical testing for deployment of application changes, projects, fixes and releases.
• Automation Implementation and configuration of process automation.
• Obsolescence & Patch Management Periodical review and analysis of the system versions, Operating System Patches, Database Patches, Application & Web Server Patches and plan & upgrade relevant systems.
• Change Management Participate in regular FTR meetings & follow-up with vendor / BSG for problem resolution.
• Prepare CCFs, attend CAB meetings & execute production movement.
• Log Analysis : Proactive and Reactive analysis of Application & Database Logs.
• Performance & Load testing : Conduct regular performance checking and execute periodical load testing.
• Documentation : Prepare & update Standard Operations Procedure (SOP) & Daily Process / Operations Checklist Documents, Process Documents, Inventory Documents and Deployment & Architecture Document.
• Conduct periodic review of DPC : : 5 to 8 years

(ref : hirist.tech)