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NEMA Senior Digital Content Advisor

NEMA Senior Digital Content Advisor

Department of Home AffairsAU
2 days ago
Job description

Job Req ID

NEMA - 140483

Location

ACT

Employment Type

Ongoing, Full-time

Classification

APS Level 6 - $94,775.00 and $106,505.00 plus 15.4% super (part time pro-rata)

Contact Officer

Tahlia Wood - Tahlia.Wood@nema.gov.au

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 03 / 12 / 2025 at 11 : 59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position / s.

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.

About the National Emergency Management Agency :

The National Emergency Management Agency's work has a real impact on the lives of Australians, particularly those living in rural and regional areas.

The National Emergency Management Agency's guiding principle is “Locally led, locally understood and locally implemented” and we bring together local communities, government, non-government and key industry representatives to support disaster recovery and resilience across the country.

Your work will help people who are recovering from natural disasters and prepare them for the future.

National Emergency Management Agency (NEMA) was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum.

NEMA works closely with states and territories to deliver the best outcome for communities across Australia. To help communities respond and recover, while preparing Australia for future emergencies, we :

  • Fund programs and initiatives, big and small, that help communities in times of emergency, as well as to recover and prepare, including through disaster recovery funding and the Disaster Ready Fund to help reduce the risk and impact of disasters
  • Have officers located across Australia, working in partnership with states and territories to support disaster-affected communities to collectively build resilience, reduce risk and harm, and effectively respond to and recover from disasters
  • Provide national leadership to share knowledge, situational awareness, and trends in disaster efforts to inform, guide and shape the national picture and decision-making at the Commonwealth, state and local Government level – including through policy development and strategy to improve risk reduction, resilience and recovery
  • Provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and widespread cyber-attacks, and through supporting preparedness and response activities, including through the operationalisation of the Australian Government Crisis Management Framework.

For further information on NEMA’s purpose, vision and values, please see the NEMA website.

Overview of the Branch and Section :

This position sits in the National Emergency Management Agency’s Media, Communication and Engagement Branch. The Branch provides expert public communication, stakeholder engagement and media advice to promote ministerial and departmental priorities, policies and programs. The Branch delivers all media management and external engagement functions including but not limited to, media support for Ministers and the Executive, social media, graphic design, video production, speechwriting, internal communication, external and strategic communication campaigns.

About the role :

As Senior Digital Content Advisor you will respond to content requests from across the Agency and collaborate with stakeholders to develop accessible, inclusive and engaging content for our digital channels. The role will also maintain existing content, ensuring it is current and accurate by managing content governance processes.

You will work to the Assistant Director of the Digital Channels and Production team, and closely with the Program Communications, Employee Communications and Media and Crisis Communication teams. You will establish strong connections across the Agency and with key external stakeholders. As such, you will have strong communication and interpersonal skills, which will allow you to engage effectively with stakeholders from a variety of backgrounds and levels of seniority. You will be apart of a creative team that manages the agencies social media presence, website, and content production. You will also work closely with the specialists in these areas to engage, inform and educate audiences through content.

At times staff within NEMA may be required to work outside of standard business hours, particularly during the higher risk weather season.

Our ideal candidate :

  • The ideal candidate will be passionate about all things digital, with experience working with stakeholders to empower them to create digital content, edit their content, and provide constructive feedback while building relationships, and creating and working within content governance processes.
  • The Media, Communications and Engagement Branch collaborates with various stakeholders, requiring effective interpersonal and communication skills.
  • Candidates must have experience developing accessible, engaging government content and advising executives on digital communications and service standards.
  • Ability to use software such as Vision6, Canva and the Adobe Creative Suite to create content.
  • This role requires organisational skills and the ability to manage multiple priorities while working efficiently under pressure in a dynamic environment to provide timely advice and outcomes.
  • Able to work collaboratively with creative specialists, respond well to feedback, and understand the importance of working within a team.

    • We encourage applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, mature age people and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.

    Specific duties / responsibilities :

    The Senior Digital Content Advisor will :

  • utilise a range of creative tools and technology to design, write, capture, edit and publish digital content for nema.gov.au, email newsletters and social media including general business information, news, grants and programs, and events.
  • create clear, concise and culturally appropriate content for the agency’s digital channels, and support other stakeholders with creating content, in line with the Australian Government Style Manual, digital accessibility standards and NEMA brand guidelines.
  • engage with stakeholders across the agency to educate them on producing best-practice content and balance user needs with program and stakeholder’s objectives to create high-quality content that helps to achieve shared goals.
  • support the delivery of regular agency email communications, managing clearances and developing and implementing strategies to increase engagement, grow subscribers and drive traffic to the NEMA website.
  • gather, analyse and report on insights and data. Identifying opportunities and trends and utilising these insights to improve content production, guidelines and processes.
  • manage relationships with internal and external stakeholders (including creative agencies) including project planning, briefings, updates, approvals, and reporting.

    • Role requirements / qualifications :

  • A degree or diploma in communications, business, public relations, journalism or related disciplines is desirable.
  • Experience in content design, user experience, videography or graphic design would be beneficial.
  • A work sample assessment may occur.

    • Applicant response :

    As part of your application, you will be required to prepare a one page response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.

    Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

    Please prepare a one-page Applicant Response in relation to the advertised role, outlining :

  • how your skills, knowledge and experience will be relevant to this role
  • why you are interested in the role and what you can offer us
  • any specific examples or achievements that demonstrate your ability to perform the role.

    • How to apply :

    Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in the online recruitment system (ourPeople).

    As part of your application, you will need to provide :

  • Your CV
  • Your Applicant Response document
  • Details of two referees
  • Include your full name and the Requisition Number -  140483  in the footer of any documents being uploaded.

    • Eligibility and Specific Conditions of Employment

    To be eligible to work with the NEMA you must :

  • Be an Australian Citizen
  • Fulfil the Agency's minimum requirements by satisfactorily answering all screening questions during the application process and successfully undergo a National Police Check
  • Obtain and maintain a Baseline Vetting (AGSVA) security clearance
  • Satisfy a probation period (if applicable)
  • Undergo a health assessment (if applicable).

    • Technical Assistance

    If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment (recruitment@homeaffairs.gov.au) including screen captures if necessary. A response will be sent during business hours.

    Notes

    Remuneration : The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

    If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment : recruitment@homeaffairs.gov.au.

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