This role is for one of the Weekday's clients
Min Experience : 10 years
Location : Bangalore
JobType : full-time
We are seeking a seasoned professional to lead the end-to-end onboarding process for new client employees within the Human Resource Outsourcing (HRO) environment. The role demands a strong customer-centric approach, ensuring seamless integration into client systems while enhancing employee experience and long-term satisfaction.
Requirements
Key Responsibilities
- Oversee and manage the complete onboarding lifecycle for new client employees within HRO operations.
- Ensure smooth system integration and process alignment with client goals and organizational standards.
- Drive employee engagement initiatives to promote satisfaction and retention throughout the onboarding journey.
- Collaborate with client stakeholders and internal teams to ensure timely, accurate, and compliant onboarding execution.
- Manage and mentor a large team (35+ members), ensuring high performance, accountability, and operational excellence.
- Utilize HRIS platforms such as ADP, Workday, or BambooHR for data management and workflow optimization.
- Leverage advanced Excel and reporting skills to monitor key onboarding metrics and identify process improvements.
- Act as a client-facing liaison , providing consistent communication, updates, and resolution of onboarding-related issues.
- Lead implementation and transition projects for new clients with a focus on scalability and quality.
Requirements
Minimum 10 years of experience in HRO / HR services or related functions.At least 5 years in a managerial or leadership role overseeing onboarding or implementation operations.Proven experience managing large teams (35+ people) in a client-service-oriented environment.Strong technical proficiency with HRIS tools (ADP, Workday, BambooHR) and advanced Excel .Excellent project management, communication, relationship-building, and problem-solving skills.Willingness to work onsite, 5 days a week , during night shifts (between 6 PM IST – 5 AM IST) .Skills : Onboarding
HR OperationsHRO ServicesHRIS (ADP, Workday, BambooHR)Project ManagementClient RelationsExcelTeam Leadership