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Customer Service Representative
TalentBridgeVadodara, Gujarat, India30+ days ago
Job descriptionStrong communication and interpersonal skills. Ability to work in a team and handle pressure situations. Good problem-solving skills and a proactive attitude. Basic understanding of customer service tools and CRM systems is a plus. Freshers with strong communication skills are welcome to apply.
Key Responsibilities :
- Respond to customer inquiries via phone, or email.
- Provide timely and accurate solutions to customer issues.
- Escalate unresolved queries to the appropriate internal teams.
- Maintain customer records and document interactions.
- Collaborate with cross-functional teams to enhance customer experience.
- Adhere to internal processes and SLAs.
Requirements :
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Customer Service Representative • Vadodara, Gujarat, India