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Sales Support SpecialistABB • Bengaluru, Karnataka, India
Sales Support Specialist

Sales Support Specialist

ABB • Bengaluru, Karnataka, India
30+ days ago
Job description
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:
Sales Specialist

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #Li_Onsite

This role is contributing to the Motion business based at Bangalore India:

You will be mainly accountable for:
  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.


Qualifications for the role

  • Bid Management & Compliance: Ensure adherence to bid process compliance and deliver high-quality bid documentation within defined timelines.
  • Proficient in reviewing Electrical Single Line Diagrams (SLDs), interpreting technical specifications, and understanding system architectures to ensure competitive proposals.
  • Technical Solutioning & Support: Develop optimal technical solutions tailored to customer needs, and support the customer with cost-effective, technically appropriate proposals.
  • Ensure timely communication with the customer and carry out regular followups to maintain smooth progress and clarity on all project-related matters
  • Knowledgeable in a wide range of industrial communication protocols, including Modbus, OPC, FTP, IEC 61850, IEC 104, and DNP3.
  • Knowledge of Renewable Energy automation solutions is added advantage
  • Hand-on Experience PLC / DCS Products PLC/RTU/DCS, SCADA/HMI , SQL, Cloud Computing , Industrial Protocols , Networking and Cyber Security Knowledge
  • Bachelor's degree (BE/B.Tech) in Electronics, Electrical , Control or Instrumentation .
  • Minimum of 2- 4+ years in bidding / tendering for automation projects (DCS, PLC, RTU SCADA/HMI )
  • Strong communication skills


More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

Recruitment Fraud Warning

ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.

View current job openings and apply at: https://careers.abb/global/en/home

For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning
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Sales Support Specialist • Bengaluru, Karnataka, India

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