Field Service Engineer

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:
Service Team Leader

Your role and responsibilities:

In this role, you will have the opportunity to execute service work of medium to high complexity in accordance with ABB work instructions, quality standards, and safety guidelines. Each day, you will deliver reliable customer service, ensure customer satisfaction, and identify opportunities for service business development. You will also contribute by coaching junior engineers and technicians during complex site activities.

The work model for the role is: #LI-Onsite

This role contributes to the Measurement & Analytics Business Area in the Faridabad-India region. Main stakeholders include Customers, Service Team Leader, Sales, and Product Support Teams.

You will be mainly accountable for:

• Perform routine preventive maintenance, breakdown maintenance, and troubleshooting of analytical systems including Gas Chromatographs, continuous gas analyzers, and water analyzers to ensure maximum uptime and reliability.
• Serve as the on-site technical focal point, providing prompt support, monitoring analyzer performance, and ensuring seamless day-to-day operation of installed systems.
• Plan and execute maintenance schedules, maintain spare parts inventory coordination, and prepare accurate service reports and documentation for effective communication and closure of activities.
• Promote operational excellence by identifying improvement opportunities, optimizing maintenance practices, and collaborating with cross-functional teams to enhance customer satisfaction.

Our team dynamics:

You will join a technically proficient, customer-focused, and collaborative team, where you will be able to thrive and further enhance your technical skills.

Qualifications for the role:

• Diploma / B.E. in Electronics & Instrumentation Engineering from a recognized university.
• 5-10 years of practical experience in Analytical products, specifically Gas Chromatographs, continuous gas analyzers, and water analyzers.
• Effective diagnostic and analytical troubleshooting skills with a proactive, customer-focused approach.
• Experience in service planning, documentation, and effective communication with customers and internal stakeholders.
• Willing to travel across the West region for service-related work.
• Fluent in English with strong technical communication skills.

More about us

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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