Solution Engineer

Who we are

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.

Today, we have over ten million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Purpose of the Role : Assist with the integration of Yoti solutions by creating structured, impactful engagements with clients. Act as a key trusted relationship contact for integrators, ensuring they have a successful integration experience / proof of concepts and adopt the Yoti services.

Role Dimensions : Part of the Client Services department working closely with the Sales, Product, BI (Business Intelligence) and Operations Team. Member of the Solutions team.

Principal Responsibilities :

• Communicate clearly and confidently about the Yoti product suite to all stakeholders.
• Support the sales team throughout the sales cycle by providing technical advice and guidance, ensuring potential customers understand all necessary technical aspects and can successfully integrate with Yoti.
• Present compelling, well-considered solutions to complex technical problems.
• Deliver excellent customer service and technical support to external clients.
• Collaborate closely with internal development teams to support feature development based on business requirements.
• Proactively improve skills in technical languages related to web and mobile SDKs.
• Update technical integration guides and API reference documentation for both internal and external audiences.
• Assist in preparing responses to technical and product inquiries during enterprise and government procurement processes.

Knowledge, Skills, Qualifications and Experience :

What’s in it for you?

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We’re looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.

We believe in equal opportunities

It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We’re an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences.

We are proud to be a Disability Confident employer and we’re committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long-term condition and need any adjustments or support during the application or interview process, please let us know — we’ll do everything we can to support you and to enable you to bring your best self to our hiring process.

Pre-employment checks

If your application is successful please be aware that as part of our pre-employment checks :

Talent Pool

If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e-mail peopleteam@yoti.com or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice .