Talent.com
WNS
Customer Support SpecialistWNS • Pune, Republic Of India, IN
Customer Support Specialist

Customer Support Specialist

WNS • Pune, Republic Of India, IN
19 days ago
Job description

Job Title: Customer Support Associate – International Voice Process

Location: Pune

Job Description:

We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

  • Handle customer calls for international clients professionally and efficiently
  • Understand customer issues and provide accurate resolutions
  • Maintain high standards of communication and customer satisfaction
  • Adhere to process guidelines and quality parameters
  • Document customer interactions appropriately

Eligibility Criteria:

  • Undergraduate/Graduate freshers are eligible to apply
  • Graduates with experience in International Voice / BPO domain are also welcome
  • Excellent verbal communication skills in English
  • Customer-focused mindset and problem-solving ability

Work Schedule:

  • 5 days working
  • 2 rotational weekly offs
  • Rotational shifts (as per business requirements)

How to apply:

Interested candidates can share their cv's on whats app

Contact Person : Siddharth Sharma

Contact Details : 77380 29419

Create a job alert for this search

Customer Support Specialist • Pune, Republic Of India, IN

Similar jobs

Customer Support(International Voice)

MovateRepublic Of India, IN

Primary Responsibilities Include:.Respond promptly, courteously, and knowledgeably to technical support inquiries.Provide top-tier support to all customers with a goal of first call resolution.Educ... Show more

 • Promoted

Technical Voice Process

MovateRepublic Of India, IN

If you're passionate about customer experience, enjoy solving technical issues, and are looking to build your career with a global digital technology and customer experience company, we'd like to c... Show more

 • Promoted

Customer Support Specialist

TPRepublic Of India, IN

WE ARE HIRING AT TELEPERFORMANCE! 🚀.Are you looking to kickstart or grow your career in Customer Support? We are actively hiring for E-Commerce Blended Process for TP Mohali location!.Role: E-Comm... Show more

 • Promoted

Customer Service Specialist

TPChennai, Republic Of India, IN

Greetings from Teleperformance!!!.Mode of work (Work from Office).Customer Support Executive (Banking Voice Process).Banking Domain (Government Bank).Pattabiram - Avadi Tidel Park 4th floor Chennai... Show more

 • Promoted

Customer Service Specialist

GETSETFITRepublic Of India, IN

Onsite · Malad, Mumbai · Full-time.We’re looking for a friendly, proactive, and solution-oriented.You’ll interact with customers primarily through.WhatsApp, app chat, Instagram, and community group... Show more

 • Promoted

International Customer Service Representative

Artech L.L.C.Republic Of India, IN

International Customer Support (HR Backend support).Contract to hire depending on project need (6 months initially and may extend).Shift will be in any of United States of America time zones.Open t... Show more

 • Promoted

Customer Support Associate

RENOVISION AUTOMATION SERVICES PVT.LTDRepublic Of India, IN

Assist existing and prospective customers in filling out application forms.Collect duly signed application forms and required documents, including KYC documents and cheques.Follow up with customers... Show more

 • Promoted

Customer Support Executive

TPRepublic Of India, IN

JD –Customer Support Executive.Teleperformance welcomes you to be a part of our dynamic team!.We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Execu... Show more