Territory Manager-Gold Loan

Job Requirements

Job Requirements

Role / Job Title : Territory Manager-Gold Loan

Business : Retail Banking

Function / Department : Retail Banking

Place of work : Mumbai

Roles & Responsibilities

'- Acquisition of Gold loan customers in the identified segment and reference generation from the specified catchment area

'-Grow the AUM base for Gold Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met

• Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding / multifunding requirements and key DST's are appropriately incentivised.

'-Ensuring quality portfolio by minimizing delinquency and rejection

'-Extensive knowledge and understanding of retails assets, products and operations

'-Identifying the changing market trends, channel development for acquiring business and provide high quality customer service

Secondary Responsibilities

'-Recommend process changes in order to improve service efficiency and quality across the assigned area

'-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service

'-Leverage in-house synergies through collaboration with internal stakeholders

Managerial & Leadership Responsibilities

'- Attract and retain best-in-class talent for key roles in their reporting structure

Key Success Metrics

'Increased Profitability, Assets Under Management (AUM), Portfolio Quality, Total No. of Customers, Number of Customer Acquisitions

Skills Required

Customer Service