Business Analyst

Program Manager / Product-Focused Business Analyst (AML & KYC)

Location : Mumbai

Role Overview :

We are seeking a proactive and detail-oriented Program Manager and Business Analyst to join our product-focused team. In this role, you will be instrumental in the development and enhancement of our enterprise software solutions for Anti-Money Laundering (AML) and Know Your Customer (KYC). You will manage the product development lifecycle from ideation to delivery, ensuring our solutions are not only technically sound but also strategically aligned with market needs and business goals.

This position is ideal for a professional with a strong understanding of financial regulations and enterprise software who wants to drive product strategy without a primary focus on direct client-facing sales or support.

Key Responsibilities

Requirements Gathering & Analysis : Conduct in-depth workshops and interviews with clients (financial institutions) to understand their AML and KYC challenges, business processes, and compliance needs. Translate these requirements into clear, comprehensive, and well-structured functional specifications and user stories for the product and engineering teams.

Product Backlog Management : Own and prioritize the product backlog for one or more product streams. Create and refine business requirements documents (BRDs), functional specifications, and user stories to guide the product and engineering teams.

Program and Project Management : Develop and manage product roadmaps, project plans, and release schedules. Track progress, manage dependencies, and mitigate risks to ensure products are delivered on time and within scope.

Cross-Functional Collaboration : Serve as the central point of communication between engineering, design, quality assurance, marketing, and sales teams. Ensure all teams have a clear understanding of the product requirements and business objectives.

Solution Design : Collaborate with product managers and technical architects to design and propose effective software solutions that meet client needs and adhere to regulatory requirements.

Feature Validation : Coordinate internal testing and, when necessary, gather feedback from a limited number of pre-selected clients to validate new features and functionality before a full release.

Regulatory & Domain Expertise : Maintain deep expertise in AML and KYC regulations to ensure product compliance and to inform strategic product decisions.

Required Skills & Qualifications

Bachelor's degree in Computer Science, Business Administration, or a related field.

15+ years of experience

8-10 years proven experience as a Product Manager, Business Analyst, or a similar role, with a strong background in software product development.

In-depth knowledge of Global AML and KYC regulations, financial crime trends, and the financial services industry.

Exceptional analytical, organizational, and problem-solving skills.

Excellent written and verbal communication skills in English, with the ability to articulate complex concepts clearly to both technical and non-technical audiences.

Proficiency with project management and product lifecycle tools (e.g., Jira, Confluence, Aha!).

Experience with Agile / Scrum methodologies and a solid understanding of the software development lifecycle (SDLC).

Ability to work independently and manage multiple priorities in a fast-paced environment.

Typical Daily Activities

Host a requirements-gathering session or workshop with a key client to dive deep into a specific feature request.

Spend time writing and refining user stories and acceptance criteria in JIRA or a similar tool.

Collaborate with the UI / UX team on wireframes and mockups for a new feature.

Meeting with the engineering team to review progress on current sprints.

Work on refining user stories and acceptance criteria for an upcoming feature in the product backlog.