Role : Hub Admin Manager (HADM)
Desired Experience Range : 2 to 7 years
Required Skill Set : Graduate / MBA
Location of Requirement :
Bihar : : Bhagalpur, Muzaffarpur, Patna, Darbhanga, Purnia, Muzaffarpur, Darbhanga
Noida, Ranchi, Dhanbad, Agartala, Raipur, Jaipur, Siliguri, Indore, Jalandhar, Jodhpur, Nellore
Naharlagun,
- Complete ownership of managing HUB Admin activities / operation & Admin Team
- Defining Scope and KRA’s of Team members
- Communicate and co-ordinate with immediate management for day to day activities
- Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
- Monitoring and reporting of key project activities, plans and progresses
- Managing calls and discussions
- End to end Exam day and non exam day administrative activities management and Team coordination
- Ensuring zero incident on Exam day related to Admin Services
- Help in Recruitment, Training and talent development of Team Members
- Define and deploy control and Monitoring mechanism Admin Team within HUB
- Training and development of Admin Team within HUB
- Ensure Standardising of process at all Exam Venues within HUB
- Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
- Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
- Central spoc for all Facility related matters within HUB
- Ensure SLA / SLC at Exam Venues
- Governance over ViDZ / LISP partners , regular meeting and closure of Audit points
- Deployment of Adhoc / Contract manpower at Exam Venue
- Help / support in Shortlisting prospective partner / venue identified based on defined parameters within region
- Maintain and monitor legal compliances for all Venues
- Prepare and deploy contingency / BCP
- Surprise checks at exam Venues
- Handle crisis situation
- Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
- Conduct audit of Exam venues
- Any other duty assigned from time to time
Must Have
Good communication skills (written / verbal)Experienced in Soft services facility mgmt.Experience in Facility Operations and managementStrong technical knowledge of Electrical Equipment'sMust have managed a teamExperience in conflict managementWilling to work, learn and perform under extreme pressureWilling to travelAware of laws related to facility compliance and operationsVendor Management skillsOpen to take complete ownership, responsibility & accountability of assigned workGood computer knowledge ( Microsoft xls,word, Powerpoint etc)Good Have
Professional Certifications, additional language knowledge, Strong analytical and logical understanding