Tele caller

Company Description

Globsyn Business School, recognized as India&aposs only "Corporate B-School," is renowned for its innovative approach to management education. The institution leverages the strengths and diversity of the global corporate world and is widely recognized as one of India&aposs most forward-thinking business schools. Globsyn is built on pillars of Innovation, Research, and Technology and offers unique initiatives such as &aposKnowledge Connect&apos and &aposCorporate Connect.&apos These initiatives aim to develop managers who are industry-relevant and capable of thriving in today&aposs technology-driven business environment.

Role Description

This is a full-time on-site role for a Tele caller located in Kolkata. The Tele caller will be responsible for making outbound calls to prospective students, answering inbound inquiries, and providing detailed information about the programs and admission process. Daily tasks include maintaining call logs, scheduling follow-up calls, handling inquiries, and updating CRM systems.

Qualifications

• Strong communication skills, both verbal and written
• Basic computer skills and familiarity with CRM systems
• Ability to handle multiple tasks and prioritize responsibilities
• Excellent interpersonal skills and customer service orientation
• Previous experience in tele-calling, telemarketing, or customer service is a plus
• High school diploma or equivalent; a degree in Business, Marketing, or related field is beneficial
• Fluency in English and local languages is preferred

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Skills Required

Basic Computer Skills