Cargo Sales & Reservation Agent

ECS Group is the largest integrated General Sales and Service Agent(GSSA) in the world. We have 173 offices spanning more than 52 countries.

More than 1300+ peopleachieving the highestin performance, facing great challenges and going beyond personal limits.

For many decades,we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.

Key Responsibilities :

• Handle reservations and customer servicefor cargo movement, Airway bill verification.
• Conduct tele sales to supportbusiness development and client engagement.
• File IGMs (Import GeneralManifests) accurately and in a timely manner.
• Coordinate with the pax team to ensuresmooth cargo upliftment.
• Collect and verify segregated copies for importcargo from relevantdepartments.
• Follow up on import inwarddates to streamline clearance and deliveryprocesses.
• Prepare and assist in flight planningfor cargo scheduling and capacity management.
• Trace shipmentsand coordinate with stakeholders to provide updatesand resolve issues.
• Issue DeliveryOrders promptly for cleared shipments.
• Liaise with customs,freight forwarders, groundhandlers, and internaldepartments for operational efficiency.

Profile :