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AMETEK
SOP SpecialistAMETEK • Bangalore, KA, IN
SOP Specialist

SOP Specialist

AMETEK • Bangalore, KA, IN
30+ days ago
Job description

The SOP Specialist is responsible for the customer order recognition & fulfilment including the key ERP transactions of order booking, backlog management. This position is also accountable for the other key supply chain tasks of inventory management, import / export & domestic logistics.

Essential Duties & Responsibilities:

  • Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.
  • Enter orders or contract into ERP(Navision) for assigned Business units.
  • Place order to BU HQ and send confirmation to end customer.
  • Spare parts purchasing for assigned Business units.
  • Check advance payment required before shipment and/or AR status.
  • Follow up deliveries and order in any phase until the customer receives goods.
  • Collect service report for invoice billing.
  • Follow up with outstanding AR collection.
  • Other ad hoc tasks assigned by line manager.

Knowledge and skill requirements:

  • Bachelor’s degree or above
  • Minimum of 3-5 years of working experience in handling order management, customer service or sales administration
  • Can work proactively, independently and accountably, and detail-oriented
  • Good understanding and experience of AI Application for daily order processing, e.g.: Copilot
  • Knowledge of ERP – preferably Microsoft Navision, Visual, SAP
  • Knowledge of commercial practice and Compliance regulations
  • Good communication skills
  • Good command of verbal and written English
  • Chinese language will be a plus
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SOP Specialist • Bangalore, KA, IN

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