Lead Developer

Key Responsibilities

• Design and develop custom solutions using Business Rules , Client Scripts , UI Policies , Script Includes , Catalog Items , Workflows , and Web Services .
• Implement and manage modules for IT Service Management (ITSM) , IT Asset Management (ITAM) , and Governance, Risk & Compliance (GRC) .
• Work with Flow Designer , Integration Hub , and MID Servers for secure, scalable integrations.
• Perform version upgrades , cloning , and patching activities, ensuring minimal downtime.
• Develop scalable and performance-optimized solutions following ServiceNow best practices .
• Build and maintain UI Pages, Macros, Dashboards , and advanced Reports .
• Ensure platform security and compliance while aligning with ITIL standards .
• Participate in DevOps processes , including code versioning, automated testing, and deployment.
• Collaborate with cross-functional teams to support the entire SDLC lifecycle .
• Stay up to date with ServiceNow releases , features, and community trends.

Required Skills & Qualifications

Skills Required

Servicenow, Itsm, Itam, Grc