Key Responsibilities
- Onboarding complex entities and remediating customer profiles
- Removing KYC restraints and maintaining KYC records
- Supporting the KYC CSO to endure complaince.acciracy and efficiency
- Multitasking across complex KYC verification,OCDD,data remediation and follow ups
- Ability to interact with customers and RM via MS teams,emails and voice support
- Upskill on various complex queues at regular intervals to cater business needs
- Consistently meet both efficiency and quality targets as set out in the performance Framework
Role Requirement
Strong verbal and written communication and interpersonal skillsComputer knowledge and skills, and familiarity with applications, MS Office suite, SharePoint4+ years of Banking experience,preferably in KYC / AML / disputes / Frauds / Complaince / InvestigationAbility to multitask and manage complex tasks efficientlyFlexibility to work in early shifts and Work from office all 5 daysPFB Mandatory Pointers
Buplas Assessment is divided in two parts Voice Assessment Written AssessmentCandidate has to score 3.5 in both the AssessmentsWhile doing the voice assessment they check 4 things : -Language Tenses / grammar checks round structurePronunciation- if Mother tongue influence is there or notDiscourse competency - link sentences and ideas logically and clearly.InteractiveWhile doing the Written assessment they check 4 things : -Language - Tenses / grammar checks round structureDiscourse competency - link sentences and ideas logically and clearly.Audience Awareness- able to empathise connect while writingTask need to write corporate mail to customer Supervisor Situational baseThis job is provided by Shine.com
Skills Required
Aml, Ms Office Suite, Voice support, Written Communication, Kyc, Sharepoint