Application Engineer Demonstration

Job Title :

Application Engineer – Demonstration (Radiology & Imaging Systems)

Department :

Demonstration & Applications – Radiology Division

Location :

Vapi, Gujarat / Field-based (as per requirement)

Reports To :

Manager / Senior Manager – Demonstration & Applications

Job Purpose :

To conduct product demonstrations, application training, and technical support for Radiology & Imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT systems , ensuring effective product positioning, customer satisfaction, and clinical efficiency.

Key Responsibilities :

1. Product Demonstration & Application Training

Conduct live demonstrations and application training for X-Ray, C-Arm, DR, and CT systems at hospitals, clinics, and medical institutions.

Train medical professionals, radiologists, and technicians on product usage, image optimization, radiation safety, and maintenance protocols.

Develop and deliver presentations showcasing product features, advantages, and clinical applications.

Support marketing and sales teams during product demonstrations, exhibitions, and customer interactions.

2. Clinical & Technical Support

Assist installation and commissioning teams to ensure smooth handover of systems for demonstration and application.

Provide clinical and operational support during product evaluations, site acceptance tests (SAT), and user feedback sessions.

Troubleshoot basic operational and image-quality issues in coordination with service engineers.

Gather user feedback and communicate application-related insights to R&D and product management teams for continuous improvement.

3. Documentation & Compliance

Maintain detailed records of demonstrations, training sessions, and user feedback.

Ensure compliance with AERB radiation safety guidelines and company SOPs during demonstrations and clinical trials.

Prepare and update application manuals, user training materials, and demonstration reports.

4. Cross-Functional Collaboration

Collaborate with Sales, Service, R&D, and Quality teams to provide product insights, feature validation, and clinical acceptance inputs.

Support marketing and regulatory documentation through clinical case studies and real-world application data.

Participate in internal product validation and user experience testing prior to market release.

5. Customer Relationship Management

Act as a technical liaison between customers and the organization for application-related matters.

Ensure high levels of customer satisfaction through prompt, professional, and knowledgeable interaction.

Provide after-demonstration follow-up to ensure product usability and continued confidence among end-users.

Qualifications and Experience :

B.E. / B.Tech (Electronics or Biomedical Engineering)

or Diploma / Degree in Radiology / Medical Imaging Technology.

Minimum 5 years of experience in product application, clinical demonstration, or technical training for radiology and imaging systems (X-Ray, C-Arm, DR, CT).

Experience in hospital-based imaging environments or medical device manufacturing (preferred).

Strong understanding of radiographic imaging principles, exposure parameters, and safety practices.

Skills and Competencies :

Fluent in English (spoken and written) with excellent presentation and interpersonal skills.

In-depth knowledge of radiology imaging workflows and device operations.

Strong technical troubleshooting and analytical abilities.

Confident communicator capable of engaging with clinicians and hospital administrators.

Proficient in MS Office, PowerPoint, and CRM tools.

Willingness to travel across India or globally for demonstrations and training programs.

Key Performance Indicators (KPIs) :

Number and success rate of demonstrations conducted

Customer satisfaction and feedback scores

Training effectiveness and documentation quality

Reduction in post-installation user issues related to application

Contribution to product enhancement and market readiness